Clinical Team Administrator

3 weeks ago


Middlesbrough, United Kingdom Tewv Brits Full time
Tees Esk and Wear Valleys NHS Foundation Trust

An exciting opportunity has arisen for a Clinical Team Administrator to join the team at Baysdale, a Childrens Learning Disability respite service.

We would welcome applications from a skilled administrator with high standards and motivation to support services.

Main duties of the job

We are looking for a skilled individual who has experience working in an administrative role to support the ward to achieve and maintain high standards of clinical excellence. The successful candidate will be required to havea Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale), an ITQ Level 2 qualification or equivalent and key skills in literacy and numeracy level 2.

We require effective team players who will be committed to equal opportunities and non- discriminatory practices.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job responsibilities

As part of the administration team working on the ward, to provide a comprehensive administrative support service to all members of the multi-disciplinary clinical team.

May be the first point of contact for service users, carers and visitors to the clinical team and to respond in a helpful manner to enquiries or other issues raised.

To undertake or arrange cross cover support as required.

For more detailed information regarding the post please see attached job description.

Person Specification Qualifications
  • ITQ Level 2 or equivalent
  • Key skills in literacy (level 2) and numeracy (level 2)
  • Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
Experience
  • Significant experience working in an administrative role in an office environment.
  • Experience working in an administrative role for a clinical team.
  • Experience of participation in service and quality improvement initiatives.
  • Experience of supervising/training junior administrative staff.
  • Experience of handling monies and working within financial guidelines.
Knowledge
  • Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook).
  • Understanding of confidentiality and the associated legal and policy requirements.
  • Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
  • Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
Skills
  • Input data accurately / efficiently.
  • Demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties
  • Communicate effectively in the English language and demonstrate both verbal and written comprehension skill.
  • Maintain concentration and attention to detail whilst also dealing effectively with interruptions
  • Work on own initiative, prioritise work and consistently meet deadlines.
  • Depending on work area, supervise staff in a positive manner to facilitate delivery of an effective service.
  • Copy type and transcribe accurately from audiotape and/or shorthand, at a minimum speed of 50 wpm.
  • Touch typing
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust

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