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Regional Distribution Manager
4 months ago
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Driven Logistics - Part of the Buy It Direct Group
North and Midlands - Regional Distribution Manager
Salary - Up to £50,000 DOE
We are looking for a Regional Distribution Manager to play a key role in expanding our home delivery network in line with our strategic plan. This is a new and exciting opportunity within our home delivery department, 'Driven Logistics,' part of the Buy It Direct Group. As the North & Midlands Regional Distribution Manager, you will report to our Logistics Director and oversee the day-to-day operations of the depots based in Castle Donington and Huddersfield. This hands-on role drives depot efficiency and ensures on-time in full deliveries to enhance customer experience. Additionally, you'll lead your team towards success, advocating for continuous improvement to meet depot KPIs and goals. This role demands flexibility as it involves managing a 24-hour operation focusing on performance and compliance.
Two depot supervisors and three driver trainers will report directly to you over and above the delivery crews. This position offers the opportunity to significantly impact customer service and staff engagement within the depots, with room for career advancement as part of our expansion plans.
The Role:
- Improve on-time delivery performance and investigate reasons for damage or loss, implementing improvement initiatives.
- Utilise customer satisfaction tools to enhance the overall customer experience.
- Create a supportive and engaging work environment for depot team members.
- Identify and implement efficiency opportunities and network improvements.
- Oversee vehicle maintenance and repair to maintain a clean and tidy fleet.
- Lead recruitment, training, and retention efforts.
- Ensure compliance with health and safety regulations and operational procedures.
- Collaborate with HR on personnel matters and maintain accurate documentation.
- Provide holiday cover for the Southern Regional General Manager and support business change initiatives.
Skills:
- Strong attention to detail and accuracy in documentation.
- Excellent interpersonal skills to build positive relationships.
- Ability to thrive in a fast-paced transport environment.
- Solutions-driven mindset with a focus on achieving KPIs.
- Outstanding communication and numerical skills.
- Positive attitude, flexibility, and a team player mentality.
- Ability to work efficiently to meet deadlines.
Knowledge & Experience:
- Experience in coaching, supporting, and motivating colleagues.
- Preferred experience in distribution/logistics.
- Problem-solving and effective contingency planning.
- Management of an agile team.
- Customer-centric approach.
- Adaptability to different styles and behaviours.
- Ability to address challenges, resolve conflicts, and find successful resolutions.
- Flexible approach to meet business requirements.
