CRM Manager

3 weeks ago

Northamptonshire, United Kingdom Harnham Full time

CRM MANAGER - HIGHER EDUCATION (CONTRACT)
£300-400 PER DAY - INSIDE IR35
3-6 MONTHS
MIDLANDS (Highly Flexible Hybrid)

A leading University is looking for a CRM Manager to maintain and develop the Dynamics CRM platform, as well as to contribute valuable insights & analysis across students, courses and admissions.

THE ROLE:

As a CRM Manager, you will be helping to manage the Dynamics 365 CRM system, junior employees, as well as providing analysis on ROI for Campaigns;

In specific, you can expect to be involved in the following:

  • Maintain & Develop the Dynamics 365 CRM
  • Mapping the data journey to create an end-to-end Customer Journey
  • Manipulating the data and producing sophisticated insights across activity
  • Utilise Gecko Engage for sophisticated insights across ROI, Conversion & Retention

YOUR SKILLS AND EXPERIENCE:

The successful CRM Manager will have the following skills and experience:

  • Recent, relevant experience working with Higher Education data is a must
  • Experience managing CRM systems - specifically Dynamics 365
  • Ability to perform complex data mapping
  • Advanced Insight & Analytical skills; capable of developing sophisticated insights and recommendations from data
  • Experience with Gecko Engage is a bonus

THE BENEFITS:

The successful CRM Manager will receive between £300 and £400 per day over an initial 3-month period.

HOW TO APPLY:

Please register your interest by sending your CV to Joseph Pyne via the Apply link on this page.

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