Healthcare Coordinator
3 weeks ago
INSTALLATIONS COORDINATOR
CARDIFF/HYBRID
£23,500 + 10% BONUS
FULL-TIME, PERMANENT
We have a great opportunity for an enthusiastic individual to work as an Installations Coordinator. Our client is a worldwide distributor of products, services, and supplies for the healthcare sector.
As an Installations Coordinator, you will be responsible for providing excellent communication, co-ordination and support to customers to ensure that any issues arising from installation are dealt with quickly and efficiently to improve customer satisfaction and minimise business impacts and reduce escalated complaints.
As an Installations Coordinator, you will be:
• Optimising the use of Engineers’ time through careful planning and correct allocation of resources to ensure a prompt resolution
• Tracking deliveries, obtaining proof of delivery, investigating missing or damaged parcels and arranging collection of items.
• Accurately recording all communications and actions into the CRM system
To be considered for the role of Installations Coordinator you must have:
• Previous experience within a Coordination or Phone-Based Customer Service/Complaints environment
• IT literate with knowledge of Microsoft Office
• Excellent communication and relationship building skills
• So, if you are interested in becoming an Installations Coordinator, then apply with your CV today.
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