Customer Relationship Executive

2 months ago


London, United Kingdom 808 Group Full time

Our client is the UK’s only independent finance provider dedicated solely to high end vehicle finance, they offer bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses.
As an In-Life Client Services Executive you will be the first point of contact for existing clients, assuming the role of the “go to” person for client life cycle queries.
Producing management information and pro-actively overseeing discussions with clients regarding their agreements, whilst delivering a consistent tone of voice and client experience.

Take responsibility for managing In-Life Client Services, ensuring products and the regulatory environment is understood and complied with.


~ Answer incoming telephone enquiries across the full product range, respond to them and fully document how they were resolved, ensuring that all communications are handled accurately and adopting the most appropriate method of communication.


~



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