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CSM Manager
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Customer Success Manager £55,000 OTE
Remote (Customer visits if/when required)
Do you have experience in Customer Success within a Software business? I'm currently on the lookout for an experienced Customer Success Manager to join a well-established player in the technology sector. You'll be responsible for successful onboarding, implementation and post-sales management of the company's software platform. This role will require someone with some technical knowledge of software implementations but you don't need to be a tech wizard to apply
Several years working in a software or technical environment within customer success
Strong understanding of the challenges and requirements for software implementation and adoption.
Proven experience building and maintaining long-term relationship with customers
Experience working with CRM software (e.g., Salesforce), customer success platforms, and project management tools.
