Digital Senior Account Director
2 weeks ago
Customer Account Manager
They are looking for an exceptional professional with customer success experience who builds relationships with ease and has exceptional attention to detail.
Customer Account ManagerResponsibilities
As the Customer Account Manager your responsibilities will include:
Deliver outstanding customer service to ensure customer's engagement and maximise customer success and service delivery
Provide critical data analysis and advice on products and service
Ensure accuracy and timely progression of client accounts with assistance of customer service department
Promote the ethos of the company and provide first-class service to clients
Customer Account Manager Rewards
Alongside a competitive salary, the Customer Account Manager will receive the following benefits:
A performance related bonus
25 days holiday per annum
Regular social events
Company credit card, laptop and mobile
Flexible working arrangements
Refer a Friend scheme
Company pension scheme and sickness/compassionate leave scheme
Free parking on site
They have a hardworking but friendly team with a lot of personal development and progression opportunities.
Customer Account ManagerExperience
3-4 years experience in a B2B service delivery role
Able to manage key relationships with stakeholders providing exceptional customer service
Excellent time management and communication skills
A valid driver's licence and access to a car
Tech-savvy, analytical approach to data and used to working on CRM systems
Our client's lovely office is based in Oxford with free parking onsite. This is a full-time, hybrid role, working ideally 2-3 days in the office.
How to Apply for this Customer Account Manager job
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