Training & Implementation Consultant (software)

4 weeks ago


Bristol, United Kingdom GEM Partnership Full time

Implementation Consultant
My client is a rapidly growing technology/SaaS organisation offering a unique portfolio of services to the construction sector across the UK and internationally. A fast-evolving SaaS contract management platform which has gained an impressive 45% penetration into the top 100 construction companies in the UK with more than 10,000 active users.
A well-established portfolio of training resources to the industry, supported by an impressive team of 250+ industry experts.
A complimentary FAQ technical repository, again supported by industry experts, with more than 13,000 active users, and over 7,000 questions answered to date.
Growing at a significant rate and now looking to add an Implementation Consultant to the team.
Manage the full project lifecycle, including milestones and tasks.
Deliver end user training remotely, and on site.
Provide front-line support to the customers you re currently implementing.
Excellent interpersonal skills, demonstrating patience when working with individuals who have different levels of IT skills.
Experience of software system implementations and Construction sector background (ideally Surveying or Construction Management)
Good general understanding of computer systems & mobile apps.
Full driving license.
Engage with and support the sales, customer success, content, and product teams to help drive us forward - we are a small growing business so collaboration as one team is key.
The role can be based UK wide, although you will be required to travel to the Bristol HQ circa 1x per month. If you feel you have the qualities our client is seeking, please forward your CV and covering letter indicating your current package to Graeme Parker at GEM Partnership or for a discreet conversation call our Newcastle office.



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