Business System Lead

2 weeks ago


Farnborough Hampshire, United Kingdom Shaw Daniels Solutions Full time
Job Description

The Role

  • You will lead the Business Systems team to support their existing applications estate and play a vital role as part of their largest ever investment programme to ensure successful transition to modern SaaS platforms by building the knowledge and skills within the team to effectively support the new platforms.
  • You will support the deployment of an Enterprise Resource Planning (ERP) system across their Sales, Service, Order Management and Finance and Operations (incl Supply-Chain, Warehousing and Logistics) functions by upskilling resources, putting in place proper governance, processes and controls to enable secure, reliable, scalable and effective applications, application support and continuous improvement.
  • Reporting to the Head of Systems Operations you will have a strong background in the support and implementation of critical business applications such as ERP and Operations-related solutions on Cloud-based SaaS platforms.

Knowledge, Skills & Experience

Essential

  • Extensive experience managing technical teams to implement and support enterprise business applications.
  • Significant experience implementing ERP solutions with a strong understanding of software development and release lifecycles, integration services tools and techniques.
  • Familiar with concepts/approaches to migrate legacy systems to cloud-based SaaS solutions.
  • Experience with gathering business requirements and developing plans to deliver them.
  • Solid understanding of Business Application platform architectures (e.g.: SaaS, APIs, AIS).
  • Ability to translate, and challenge where necessary, complex business requirements into effective processes.
  • Ability to create, manage and deliver plans for business requirements across IT teams.
  • Ability to upskill team members to proficiency in gathering business requirements and taking on support for new solutions.
  • Experience defining and implementing processes to validate outcomes and verify results of system implementations.
  • A creative problem solver, you know how to influence stakeholders at all levels to step back, understand the root cause of a problem and develop innovative solutions.
  • Proven ability to lead cross-functional teams, inspiring them to achieve ambitious goals.
  • Have excellent communication skills, both written and verbal, and can effectively convey complex technical and business concepts to stakeholders at all levels.
  • Thrive in a dynamic and fast-paced environment and can adapt to changing priorities, whilst maintaining focus on the big picture in terms of strategic goals / timescales.
  • Are a 'doer' and are not afraid to make decisions and take calculated risks to drive the product forward, ensuring that innovation, execution and business value are balanced.

Desirable

  • Strong academics (including a related computer science degree).
  • Experience with MS D365 Finance and Operations.
  • Experience with Supply Chain and Logistics solutions.
  • Familiarity with Microsoft cloud SaaS platforms for BI (e.g.: Dataverse), Integration (AIS) and Power Platform/Apps.

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