Volunteer Administrator

2 weeks ago


Harrogate North Yorkshire, United Kingdom Saint Michael’s Hospice Full time

Saint Michael’s Hospice – Crimple House, Hornbeam Park, Harrogate, HG2 8NA
Hours: Flexible hours – Monday to Friday between the hours of 9am and 5pm.
Volunteers generally undertake to cover a 4 hour shift 9am-1pm and 1pm-5pm
An exciting opportunity to join our team of Volunteers supporting the Reception and Administration staff based at Crimple House, who are the first point of contact for anybody arriving at the Hospice.
Key responsibilities will include answering and directing telephone enquiries, greeting patients, patient visitors and staff, ensuring they are warmly welcomed at all times, as well as undertaking a variety of administration tasks using Word and Excel.
The Reception desk is manned Monday to Friday and volunteers can undertake part or full day cover. The volunteer rota is set a month in advance and volunteers will be contacted to gain their availability at least 2 weeks in advance.
Perspective Volunteers will be contacted via the telephone initially and if appropriate will then be invited for an interview, where they will have the opportunity to see in more detail what the role involves.
At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding. We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. This shared set of values helps guide our decisions, actions and behaviours and is at the core of our collective aspiration to live in a community where everyone gets the care they need to live their last years, months and days with respect and dignity.
We put the people who use our services at the heart of everything we do
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