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Lettings Tenancy Progressor

2 months ago

London, United Kingdom CBRE UK Full time

Role Purpose

This role offers operational flexibility, supporting both the Administration and Tenancy Progression teams as needed. The Tenancy Progressor manages transactions from offer acceptance to move-in, playing a crucial role in assisting fee earners with tenancy processing (Lettings) and invoice raising (Sales & Lettings).

Key Responsibilities

  • All emails and phone calls acknowledged in the same day
  • Provide exceptional customer service and industry knowledge (be ARLA qualified and up to date with changes in legislation)
  • Land Registry checks
  • Submitting AML for landlord
  • Update Landlord details on Reapit
  • Conflict of interest searches
  • Search for/order and upload EPC’s
  • Order photos and upload to Reapit
  • Market property on CBRE website and all portals
  • Update/Maintain Admin Checklist
  • Upload deal onto Goodlord/draft agreement manually
  • Set accounts alterations
  • Create associated paperwork
  • Book check in inventory
  • Save check-in report to tenancy file
  • Add check-in invoice to works order for payment
  • Send Tenancy Agreement, Check-in inventory and TDS certificate to all relevant parties
  • Create/update project and project spreadsheet
  • Draft/ send invoices - let form to Accounts
  • Set up new suppliers
  • Supplier invoices – send to Finance, code and submit for approval
  • Tracking team holiday and absences

Person Specification/Requirements

  • Maintains a positive attitude towards routine tasks
  • Accurate and exceptional attention to detail
  • Pro-active and enjoys working autonomously and as part of a wider team
  • Proficient in using Microsoft Office (Word, Excel, Outlook)
  • Flexible approach to work
  • Excellent communication skills, both verbally and in writing
  • Team player with good interpersonal skills and ability to quickly form professional relationships with colleagues and clients at all levels of seniority
  • Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
  • Ability to work well in a pressured office environment and with a team
  • Understands and appreciates the importance of using discretion

Working at CBRE

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.

Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do - from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing.

At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it’s like to work at CBRE, visit Life at CBRE.

About CBRE

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: