Head of Product and Proposition

4 weeks ago


Liverpool, United Kingdom Handepay Full time

Head of Product and Proposition – lending and banking services

Liverpool or Welwyn Garden City

£85-90k basic salary, plus 10% bonus

The role:

This is an exciting opportunity to join us to lead the strategy, development and management of specific products and propositions for the Card Services business across the PayPoint Group, focussing on lending and banking services to SMEs/Retailers and maximising relationships with key acquiring and banking partners. Develop a progressive and innovative product roadmap, working with IT colleagues, to deliver further revenue growth, underpinned by strong market and customer insights. Lead the ‘go to market’ plans for these products and propositions. Measure and report against a set target of customer and financial KPI’s. Although there are no line management responsibilities, you will be working closely with various teams across the business.

Responsibilities:

  • Lead the strategy and development of specific products and propositions for the Cards Services business across the PayPoint Group
  • Be the ‘go to’ for the key acquiring and banking partners, leading change projects and supporting the Managing Director, Card Services in delivering revenue growth targets
  • Manage and develop partnerships with third parties in lending and banking services, including existing partnerships with YouLend, Lloyds Cardnet and EVO
  • Own the P&L for lending and banking services, working closely with the Commercial Finance team to report on performance and drive revenue growth
  • Lead the ‘go to market’ plans, working with teams across the business (Marketing, IT, Service, Sales) to deliver on time and against plan
  • Sell the product and propositions vision to internal and external teams, gaining buy-in for ‘go to market’ plans
  • Lead innovation and develop new revenue opportunities for the Card Services business, reviewing market/customer insights and working closely with partners to execute effectively

The person:

  • Commercially astute with demonstrable capability of owning a P&L
  • Demonstrate tenacity and the ability to lead change and delivery through others
  • 10+ years’ experience in payments/financial services/lending sectors
  • Financial Services background essential
  • Creative and able to innovate at pace to drive new revenue growth opportunities
  • Combines strategic thinking with demonstrable ‘hands on’ product and propositions experience
  • Good understanding of technology, IT and legal standards
  • Highly customer focused
  • Highly organised with planning/project skills
  • Strong attention to detail
  • Enjoys working at pace and takes the team with them
  • Excellent written and verbal communication skills
  • Confident stakeholder management
  • Able to deal with different personalities effectively
  • Comfortable to challenge the status quo and drive change

Benefits

  • £85-90k basic salary, plus 10% bonus
  • 25 days annual leave, plus 8 UK bank holidays
  • Contributory pension scheme
  • Share incentive scheme
  • Life assurance
  • Electric Vehicle Scheme
  • Discounts through our employee benefits platform


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