1st Line Support Engineer

4 weeks ago

Stirling, United Kingdom Razorblue Group Ltd Full time

razorblue role:

We are looking for a 1st Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:

  • Provide 1st linetechnical support to clients - supporting networks, cloud services, infrastructure and connectivity
  • Troubleshoot and fix technical faults and issues
  • Respond to client queries and service requests
  • Assist with user rights, passwords, accounts
  • Handle basic security administration
  • Diagnose issues and explain technical details clearly
  • Occasional onsite visits to clients.

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

razorblue requirements:

We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply.

  • Strong communication, and relationship-building skills
  • Administering Microsoft Active Directory, Exchange Server & Office 365
  • Comp TIA, Relevant Apprenticeship or higher education
  • Degree or degree equivalent qualifications is desirable
  • People centric approach & service
  • Competent with Windows desktop & application support
  • Tablet and mobile device support
  • Basic network troubleshooting incl. ping and trace route
  • An understanding of razorblue's business, clients and the market it works in
  • Active Directory and Exchange administrative skills
  • Knowledge of Microsoft Group Policy
  • An understanding of Microsoft Azure AD Sync and Azure AD Connect
  • Excellent conversational fluency in English is required to clearly explain complex technical issues

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

razorblue gives:

Working for an IT partner isn’t for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:

  • Base salary of £23,500per annum depending on skills and knowledge
  • Hybrid working
  • 25 days holidays per annum + public holidays + the ability to purchase 10 more
  • Your birthday off (Obviously)
  • £2000 Referral Scheme Bonus – if you know other techies that want to join us
  • Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
  • Fully funded training and accreditations to expand your skillset
  • Two paid charity volunteering days per year
  • Discounted Broadband (Necessity)
  • Life insurance
  • Private Health Insurance with AXA Health
  • Quarterly team social fund
  • Cycle to Work scheme
  • Gear up with the latest tech toys through our partnership with Currys
  • Cruise around in an eco-friendly electric car with our EV Scheme

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.

Agencies/Recruiters Please Note:

To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs.

We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team.

Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding#J-18808-Ljbffr

  • 1st Line Support Engineer

    4 weeks ago

    Stirling, United Kingdom Razorblue Group Ltd Full time

    We are looking for a 1st Line Support Engineer to join our growing team of like-minded tech people. Provide 1st linetechnical support to clients - supporting networks, cloud services, infrastructure and connectivity Assist with user rights, passwords, accounts Customer service is paramount to us, which is why we only look for candidates with...

  • Electrical Engineer

    2 weeks ago

    Stirling, United Kingdom Stem Recruitment Full time

    STEM recruitment has a superb opportunity for an Electrically biased Maintenance Engineer for their highly acclaimed client in the Stirling area.The role involves a combination of reactive and planned maintenance on the facility. You will maintain the production lines in an efficient fashion, ensuring that downtime is minimised through quick and efficient...

  • Electrical Engineer

    2 weeks ago

    Stirling, United Kingdom Stem Recruitment Full time

    STEM recruitment has a superb opportunity for an Electrically biased Maintenance Engineer for their highly acclaimed client in the Stirling area. The role involves a combination of reactive and planned maintenance on the facility. You will maintain the production lines in an efficient fashion, ensuring that downtime is minimised through quick and efficient...

  • Electrical Engineer

    5 days ago

    Stirling, United Kingdom Stem Recruitment Full time

    STEM recruitment has a superb opportunity for an Electrically biased Maintenance Engineer for their highly acclaimed client in the Stirling area. The role involves a combination of reactive and planned maintenance on the facility. You will maintain the production lines in an efficient fashion, ensuring that downtime is minimised through quick and efficient...

  • Internal Sales Person

    6 days ago

    Stirling, United Kingdom Meridian Business Support Full time

    146380-1 **Posted: 14/03/2024** **£25000 to £27000 Per: annum** **Stirling, Scotland,** **Permanent** - Join one of the **UK’s leading distributors** of **electrical products** and **solution providers** with **250+ branches **nationally with a **core value** to develop **talent & internal progression**. - We are looking for an** Internal Sales...

  • Internal Sales Person

    4 weeks ago

    Stirling, United Kingdom Meridian Business Support Full time

    146380 Posted: 20/02/2024 - £25000 to £27000 Per: annum - Stirling, Scotland, - Permanent - Join one of the **UK’s leading distributors** of **electrical products** and **solution providers** with **250+ branches **nationally with a **core value** to develop **talent & internal progression**. - We are looking for an** Internal Sales Person **to join our...

  • Administrative Assistant

    7 days ago

    Stirling, United Kingdom University of Stirling Full time

    **Post Details** Full time. Open ended. Interviews dates are to be confirmed. The University will pay an additional pay supplement to spine point 4, 5, 6, 7, 8 and 9 to align with the Scottish Living Wage rates which, with effect from 1st November 2021, equates to £20,405 per annum. There is an expectation that work will be undertaken in the UK. This...

  • Mechanical Engineer

    3 weeks ago

    Stirling, United Kingdom CV Technical Full time

    Mechanical Engineer We are looking for a motivated engineer to join a market leading manufacturing company. Reporting directly to the maintenance manager you will be a key member in ensuring the production facility is kept running. You will be involved in all aspects of planned and reactive maintenance within their operation. With progressive training and...

  • Site Engineer

    7 days ago

    Stirling, United Kingdom Contract Scotland Full time

    Contract Scotland are delighted to be working in partnership with a multi-disciplined civil engineering contractor in their search to recruit a Site Engineer for new projects awarded in the East Central belt of Scotland.Our client is renowned for theirlow staff turnover levels, continued investment and development of their staff whilst maintaining a strong...

  • Assistant Geotechnical Engineer

    4 weeks ago

    Stirling, United Kingdom Contract Scotland Full time

    Our client, a well-established contractor based in Central Scotland, specialises in geotechnical investigations, drilling, and blasting, are currently expanding their team and are in search of a skilled Assistant Geotechnical Engineer to contribute to projects across the UK. As a leading ground engineering contractor, they focus on a diverse range of...

  • Bank Midwives

    7 days ago

    Stirling, United Kingdom NHS Scotland Full time

    **NHS Forth Valley Staff Bank Service** **Bank Registered Midwives** **Band 6 £35,522- £43,286 per annum, pro rata** We are looking for reliable, experienced and dependable midwives to join our Staff Bank Service to enable the provision of supplementary staffing to cover periods of staffing shortfalls to support Acute and Primary Care Services across...

  • Assistant Geotechnical Engineer

    4 weeks ago

    Stirling, United Kingdom Energy Jobline CVL Full time

    Our client, a well-established contractor based in Central Scotland, specialises in geotechnical investigations, drilling, and blasting, are currently expanding their team and are in search of a skilled Assistant Geotechnical Engineer to contribute to projects across the UK. As a leading ground engineering contractor, they focus on a diverse range of...

  • Electrical Engineer

    3 weeks ago

    Stirling, United Kingdom The Oval Partnership Full time

    Our client is a leading chilled food group with sites across the UK and Ireland. They are looking to recruit an Electrical Engineer to work within their fast paced manufacturing site taking care of the repair and maintenance of equipment on site. Main Responsibilities * Installation, maintenance and repair of on site machinery and appliances *...

  • Electrical Engineer

    3 weeks ago

    Stirling, United Kingdom The Oval Partnership Full time

    Our client is a leading chilled food group with sites across the UK and Ireland. They are looking to recruit an Electrical Engineer to work within their fast paced manufacturing site taking care of the repair and maintenance of equipment on site.Main Responsibilities * Installation, maintenance and repair of on site machinery and appliances * Undertaking...

  • Electrical Engineer

    4 weeks ago

    Stirling, United Kingdom The Oval Partnership Full time

    Our client is a leading chilled food group with sites across the UK and Ireland. They are looking to recruit an Electrical Engineer to work within their fast paced manufacturing site taking care of the repair and maintenance of equipment on site. Main Responsibilities * Installation, maintenance and repair of on site machinery and appliances *...

  • Accounts Assistant

    7 days ago

    Stirling, United Kingdom With Kids Full time

    Do you have experience working with computerised finance system, finance ledgers, record keeping and ensuringfinancial controls are followed? Have you completed invoicing and credit control processes and procedures? We are a values driven organisation delivering around 40 services across Scotland supporting children, young peopleand families. Our central...

  • Electrical Engineer

    4 weeks ago

    Stirling, United Kingdom Energy Jobline CVL Full time

    Our client is a leading chilled food group with sites across the UK and Ireland. They are looking to recruit an Electrical Engineer to work within their fast paced manufacturing site taking care of the repair and maintenance of equipment on site. Main Responsibilities * Installation, maintenance and repair of on site machinery and appliances * Undertaking...

  • Electrical Engineer

    3 weeks ago

    Stirling, Stirling, United Kingdom The Oval Partnership Full time

    Our client is a leading chilled food group with sites across the UK and Ireland. They are looking to recruit an Electrical Engineer to work within their fast paced manufacturing site taking care of the repair and maintenance of equipment on site. Main ResponsibilitiesInstallation, maintenance and repair of on site machinery and appliances Undertaking Planned...

  • Product Development Engineer

    2 weeks ago

    Stirling, United Kingdom Nine Twenty Engineering & Manufacturing Full time

    Product Development Engineer Stirling Excellent Salary & Benefits Are you a skilled engineer looking for an exciting opportunity to shape the future of gas and electrical appliances? Our client, Falcon Food Service Equipment, an ISO Accredited leader in commercial catering technology, is seeking a Product Development Engineer to join their dynamic...

  • Product Development Engineer

    2 weeks ago

    Stirling, United Kingdom Nine Twenty Engineering & Manufacturing Full time

    Product Development Engineer Stirling Excellent Salary & Benefits Are you a skilled engineer looking for an exciting opportunity to shape the future of gas and electrical appliances? Our client, Falcon Food Service Equipment, an ISO Accredited leader in commercial catering technology, is seeking a Product Development Engineer to join their dynamic...