Assistant Account Manager

3 weeks ago


Bristol, United Kingdom Portland Brown Ltd Full time

We're seeking an Assistant Account Manager with a proven track record of working within a dynamic customer service or hospitality environment.

Passionateabout People?

Are you ready to make a BIG impact working alongside some of the world’s largest companies? This is your chance to join a dynamic team and play a vital role in advancing and nurturing relationships with key clients, ensuring we deliver a first-class service for our guests and clients.

Responsibilities:

  • Manage reservations to maximise the overall occupancy and rate achieved in any given week/month.

  • Be a daily point of contact with bookers and guests to ensure special requests are captured and all expectations are managed.

  • Processing booking confirmations quickly and efficiently.

  • Using our CRM system (Sugar) to ensure all enquiry, reservation and guest information is loaded correctly, to ensure our Operations and Finance Teams have all information needed.

  • Oversee booking requests to ensure they comply with Portland Brown internal processes.

  • Be alert to potential priority guests, VIPs, extensions etc. and ensure all relevant parties are notified of any changes or status of bookings.

  • Daily case management overview, supporting our Guest Relations Team with making decisions to support guest requests.

  • When required, assist our Reservations Team in conducting guest pre-arrival calls to ensure guests have a full understanding of their up-coming arrival and ensure their expectations are managed appropriately.

  • Ensure every point of contact with the client and guests emanates our ethos of ‘we look after people’.

  • Build relationships with bookers and key influencers for each managed account.

  • Have extensive knowledge of the key accounts you are responsible for, including Service Level Agreements, rates and preferred booking locations and key in-house guests.

  • Be aware of any potential areas for growth or risks to client accounts and raise to the Account Manager.

Requirements:

  • Proven track record of working within a dynamic customer service or hospitality environment.
  • Fiercely client-centric in your approach.

  • Confidence in building significant relationships with internal and external senior stakeholders.

  • Professional and articulate.

  • The ability to challenge when required in a pragmatic and professional manner.
  • 31 days holiday (+1 additional day per year)
  • 5-night stays in Portland’s London apartments
  • Portland Birthday Perks
  • Flexible Working
  • Training opportunities
  • Mental health support
  • Critical Illness Cover
  • Company socials
  • Benefit enhancements each year you work at Portland

Reservations, Client Relations & Partner Relations

#J-18808-Ljbffr

  • Bristol, United Kingdom Page Personnel Finance Full time

    Our client are looking for an Assistant Management Accountant to provide support to the senior finance team and be responsible for the development of management accounts, financial, cash flows, annual budgets and quarterly forecasts **Client Details** Our client is in the Property and Housing industry with offices in multiple locations. This role will be...


  • Bristol, United Kingdom King Lifting Full time

    **Job Title**:Assistant Management Accountant **Location**:Avonmouth, Bristol **Salary**: £30,000 to £33,000 per annum **Job type**: Full Time King Lifting is a growing and ambitious family business based in Avonmouth, Bristol, providing mobile crane hire and plant/machinery movement from depots across the south of England. We are proud of our name and...


  • Bristol, United Kingdom eFinancialCareers Full time

    Job Summary - Bristol - Permanent - JN -022023-1925309 - Feb 10, 2023 - £30k - £35k **Job Description**: Morgan McKinley are currently working with a well known business based in Bristol who are looking for an Assistant Management Accountant Morgan McKinley is delighted to be supporting our South Bristol based client. They are looking for an Assistant...

  • Accounts Assistant

    4 weeks ago


    Bristol, United Kingdom Ernest Gordon Recruitment Limited Full time

    Accounts Assistant Bristol £26,000 - £28,000 + Remote / Hybrid + Parking + Private Medical Insurance + Training + Progression Are you an Accounts Assistant from industry or practice looking to join a highly reputable bespoke Accountancy firm, where you will be offered flexible working, great health benefits and fully funded training qualifications? On...


  • Bristol, United Kingdom Puro Accountancy Full time

    Accounts Assistant £Flexible working Full AAT/ACCA study support Professional development plan Puro Accountancy are currently seeking a highly motivated and experienced Accounts Assistant to join an established firm in their Bristol office. Preparing End of year accounts Preparing Tax returns General Bookkeeping duties Preparation and analysis of client’s...


  • Bristol, United Kingdom Workingmums Full time

    Jaguar Land Rover Bristol has a fantastic opportunity available for an Accounts Assistant to join their team. As a Sytner Accounts Assistant, you will support the day to day functions of the accounts department from the sales and purchase ledgers to the daily cash postings and bank reconciliations. You will also assist the Dealership Accountant and...

  • Accounts Assistant

    1 month ago


    Bristol, United Kingdom Sheridan Maine South Full time

    **_“Only Accountants can save the world through peace, goodwill and reconciliations.”_** We’re pleased to be partnering an established organisation based in Bristol to recruit an Accounts Assistant.Our client is a fast-growing business that is seeking an enthusiastic, keen to learn individual who will join their Bristol based office 5 days...

  • Accounts Assistant

    4 weeks ago


    Bristol, United Kingdom Sheridan Maine South Full time

    We’re pleased to be partnering an established organisation based in Bristol to recruit an Accounts Assistant.Our client is a fast-growing business that is seeking an enthusiastic, keen to learn individual who will join their Bristol based office 5 daysa week. **Responsibilities of the Accounts Assistant will include**: - Assisting the Accounts Payable,...


  • Bristol (City Centre), United Kingdom Juice Recruitment Ltd Full time

    Juice Recruitment is delighted to be working with a leading automotive business in their search for an Assistant Management Accountant based in Bristol. This is a fantastic opportunity for someone looking for career development in a finance role. Key Responsibilities: Assisting with the preparation of monthly management accounts journals, including accruals...


  • Bristol, United Kingdom Page Personnel Sales Full time

    With a strong presence in Bristol, they have a reputable standing for their high-quality consumer goods and dedication to customer satisfaction. Support in the preparation of financial statements and reports Contribute to financial audits and cooperate with internal and external auditors Help in managing accounts payable and receivable Ensure...

  • Assistant Accountant

    4 weeks ago


    Bristol, United Kingdom Robert Half Full time

    Robert Half Finance and Accounting are currently looking to recruit an Assistant Accountant to join an exciting Manufacturing company based in North Bristol. For the right person the client is offering a very competitive: **£25,000 - £30,000 plus excellent benefits** **Role responsibilities will include but not limited to**: - Processing credit control...

  • Management Accountant

    4 weeks ago


    Bristol, United Kingdom No1 Legal and Professional Full time

    **Management Accountant** - Excellent opportunity to work at software provider in the Bristol city centre. - Genuine prospects for a talented individual. **Management Accountant** - You will need a solid accounting background - and you are part-qualified ACCA or CIMA accountant. - Producing Management Accounts working with the Finance...

  • Assistant Accountant

    1 month ago


    Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    Assistant Accountant, £23,000 - £29,000, Bristol, Hybrid Working, Study Support, Chartered Accountants **Your new role**: - Supporting the production of weekly revenue & cost reporting and other financial information for an operational company by raising purchase orders, bank reconciliations, VAT returns, payment runs, and other daily processes. -...

  • Accounts Assistant

    3 weeks ago


    Bristol, United Kingdom Sytner Group Full time

    **About the role** Jaguar Land Rover Bristol has a fantastic opportunity available for an Accounts Assistant to join their team. As a Sytner Accounts Assistant, you will support the day to day functions of the accounts department from the sales and purchase ledgers to the daily cash postings and bank reconciliations. You will also assist the Dealership...

  • Accounts Assistant

    4 weeks ago


    Bristol, United Kingdom Xquisite Recruitment Full time

    **Accounts Assistant - Sales & Purchase Ledger - Bristol 28k** My Client is looking for an Internal Accounts Assistant reporting directly to the Finance Director. This unique position will involve working with both sides of the accounts function and will be a dynamic role in a fun and fast-paced department. The ideal applicant must have previous experience...

  • Accounts Assistant

    1 month ago


    Bristol, United Kingdom Three People Full time

    As Accounts Assistant you will be responsible for the following as well as general administration tasks: - completion of monthly bank reconciliations / identifying any queries - identifying client VAT return deadlines / assisting in preparation & review of quarterly returns - preparation of limited company / sole trader / partnership accounts - identifying...

  • Accounts Assistant

    1 month ago


    Bristol, United Kingdom Opus Apeiro Full time

    We are looking for an Internal Accounts Assistant reporting directly to our finance director. This unique position will involve working with both sides of the accounts function and will be a dynamic role in a fun and fast-paced department. The ideal applicant must have previous experience with both accounts receivable and accounts payable ledgers. **Key...


  • Bristol, United Kingdom Ernest Gordon Recruitment Limited Full time

    Assistant Accountant (Practice) Bristol £30,000 - £32,000 + Hybrid + Parking + Private Medical Insurance + Training + Progression Are you an Accounts Assistant, looking to receive excellent training and study packages, with a highly reputable bespoke Accountancy firm, where you will be offered flexible working, great health benefits and fully funded...

  • Accounts Assistant

    4 weeks ago


    Bristol, United Kingdom red recruitment Full time

    Red is excited to be recruiting for an Accounts Assistant to join an independent insurance broker company based in Bristol City Centre. This position has a generous salary of £26,000 - £28,000 per annum, depending on experience. **Package for an Accounts Assistant**: - **Salary**: £26,000 - £28,000 per annum (DOE) - **Hours**: Full-time, Monday -...

  • Accounts Assistant

    4 weeks ago


    Bristol, United Kingdom Matthew Olivers Ltd Full time

    **Part-Time Accounts Assistant** Are you an organised Accounts Assistant looking to join a driven and motivated company? We are recruiting a part-time Accounts Assistant for a fantastic company in Bristol! This is an amazing opportunity to join a company that offers excellent work flexibility. **As an Accounts Assistant, you will be responsible for**: -...