Service Controller

1 month ago

St Neots Cambridgeshire, United Kingdom Ainscough Crane Hire Ltd Full time

Hire Controller Ainscough Crane Hire are looking for a Hire Controller to join their successful team at their Cambridge depot.
Bi-Annual retention bonus
24 days annual leave plus additional days at 2 years' service, 5 years' service, 10 and 20 years service.
Holiday purchase, the option to buy an additional 5 days each year (via salary sacrifice)
Group life assurance 3 x basic salary
Pension 4% employer 5% employees
Online access to payslips, book and view holidays and personal info
Ainscough Crane Hire are the UKs leading crane company.
Based across 30 locations, our dedicated team of experts are passionate about delivering projects on time, to budget and, most importantly, to the highest possible standard of safety. Our industry-recognised Make the Safe Choice ethos is at our core and underpins every single thing we do, from contract lifts and crane hire to specialist projects for customers.
Our reputation as a market leader is not just a result of our expansive fleet and comprehensive network of locations across the UK, but is also derived from the workplace culture that allows our team to perform their duties with passion and pride.
Managing resources and fleet within the depot to ensure they are utilised in an effective manner and to support the depot manager in the day to day running of the depot. Hire Controllers maximise revenue and profit against agreed targets through the effective rental of cranes and ancillaries.
allocate work to employees) and fleet within the depot to ensure they are utilised in an effective manner.
Ensure compliance to legislative requirements and internal quality health safety and environmental policies and standards.
Equivalent of minimum grade C in Maths and English GCSE
Excellent telephone manner
Proficiency with Microsoft office (word, excel, power point)
Knowledge of CRM tools such as Salesforce
Customer Service & Telephone skills
Negotiation & Commercial Focus

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