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Service Supervisor
4 months ago
Do you thrive in a high-pressure environment where safety is paramount? Road America is searching for a full time year-round qualified Track Services Supervisor to oversee all emergency and safety services. In this critical role, you'll be responsible for leading a dedicated team, ensuring all procedures are up-to-date, and guaranteeing the smooth operation of our safety systems.
Your Responsibilities:
Oversee all safety functions at Road America, including hiring and managing the safety team, observer(corner worker) program, and medical team.
Develop and manage the safety team schedule, ensuring efficient daily operations.
Implement and maintain a comprehensive training program for the safety staff.
Manage fire extinguisher servicing, inspections, and ensure all safety equipment is operational for events.
Provide clear and concise written and verbal briefings to the safety team.
Supervise the observer team and collaborate with the observer coordinator for optimal staffing and information flow.
Manage the medical team, ensuring adequate staffing and operational readiness throughout the season.
Oversee race control operations, including supervision of the Race Controller.
Act as Chief Steward and ensure all track activities comply with safety regulations.
Maintain clear communication with management regarding race incidents and challenges faced by renters.
Qualifications:
Minimum of 5 years of experience in a leadership role, ideally within emergency services (firefighting, EMS, dispatch).
Experience in security or law enforcement a plus.
Comprehensive knowledge of race operations, including race control, pace car procedures, stewarding, flagging and communication protocols, timing and scoring systems, and emergency response procedures.
Benefits:
Competitive salary based on experience.
GainShare and Profit-Sharing
Comprehensive benefits package including health insurance, 401k retirement plan, paid time off, and professional development opportunities.
Join our team and be part of the excitement at Road America
