Backshift Manager

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Over the last 4 years at Frasers we have gone from having highly manual warehouse processes to implementing the most advanced automation technology in the industry within a 2.Our mission- we are building the worlds most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
We are seeking an experienced Automation Project Manager to join our dynamic team. In this role, you will be responsible for overseeing the planning, execution, and delivery of automation projects across various departments. You will work closely with cross-functional teams to ensure projects are completed on time, within scope, and to the highest standards. Your will drive the successful implementation of automation solutions that optimize business processes, enhance productivity, and reduce costs.
Project Planning and Execution:
Lead the end-to-end project management for warehouse automation initiatives, from concept to completion.
Coordinate with internal teams (operations, IT, engineering) and external vendors to ensure seamless integration of automation technologies.
Develop comprehensive project plans, including scope, timelines, resources, and budgets, and ensure alignment with organizational goals.
Stakeholder Management:
Act as the main point of contact for all stakeholders involved in the project, ensuring effective communication and collaboration.
Present project updates, including status reports, risks, and mitigation strategies to senior management and key stakeholders.
Facilitate decision-making processes, ensuring all stakeholders are informed and aligned with project goals.
Oversee system testing, troubleshooting, and adjustments to ensure optimal performance.
Ensure integration of automation solutions with existing warehouse management systems (WMS) and enterprise resource planning (ERP) systems.
Performance Monitoring and Optimization:
Establish key performance indicators (KPIs) to measure the effectiveness of automation systems.
Continuously monitor project performance, identify areas for improvement, and implement process optimization initiatives.
Ensure compliance with safety and regulatory standards during the design and implementation of automation systems.
Budget and Risk Management:
Manage project budgets, ensuring all expenses align with financial forecasts.
Identify, review, and mitigate risks associated with the project, ensuring proactive problem-solving throughout the project lifecycle.
Mentor and coach team members, fostering a collaborative and performance-driven culture.
Drive continuous improvement in automation, project management processes and warehouse operations, staying breast of the latest industry trends, technologies, and methodologies.
Vendor Management: Liaise with third-party vendors and service providers to ensure timely delivery of services and products related to automation projects.
Maintain clear, consistent, and effective communication with project teams, stakeholders, and senior management. Further certifications in project management such as PRINCE2 or Agile are desirable but not essential
Previous experience of managing multiple automation projects within a warehousing environment.
Strong understanding and knowledge of automation tools and technologies and how they can be implemented
Along with your benefits package we also offer a wide range of perks for our colleagues:
If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.
*Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.
Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.