Warehouse Section Manager

2 weeks ago


Shirebrook Derbyshire, United Kingdom Frasers Group Full time

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Our mission- we are building the worlds most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. As a Section Manager, you’ll support the running of the evenings shift working closely with other Managers and Supervisors to lead the team(s), focusing on performance and talent management for all team members, supporting personal development plans alongside coaching and upskilling to deliver for our Operation and our valued Customers. 
You’ll also work with key stakeholders including Strategic Planning, Core Operations, Automation, Flow Room, and ICQA and other functions including IT, H&S, HR Business Partner/People team and Agency Supplier Partners assuring daily targets are met. Direct line management and coaching of Supervisors driving performance through your teams, including 1:1's to discuss performance vs expectation, agreeing SMART goals and providing an environment where colleagues understand the part they play in delivering for our customers
Driving performance on key metrics and delivery to plan, ensuring an efficient warehouse operation which can fulfil customer web and store demand on time and in full
Monitoring delivery to plan and key areas for your shift
Holding monthly inbound/outbound performance forums
Signing off with submission to Shift / Warehouse Manager.
Providing detail to Shift / Warehouse Manager when daily/weekly targets are not met and creating plan to bridge
FMCG
Along with your benefits package we also offer a wide range of perks for our colleagues:
If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.
*Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.
Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.



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