Showroom Manager

1 week ago

Kensington Merseyside, United Kingdom Zoom Recruitment Services Ltd Full time

Flagship Luxury Showroom Manager Competitive Salary + Bonus Covering Both Flagship Showrooms in Kensington + Earlsfield (luxury retail experience is a must)
As the Showroom Manager at our clients flagship prestigious brand showrooms, you will play a pivotal role in driving the team of 6 to deliver exceptional customer service to high end clientele, as well as sales during a period of transformational change.
Working within a dynamic and evolving environment, you will have the opportunity to lead in showcasing the brand's legacy whilst embracing innovative strategies to meet the demands of today's luxury market. The showroom manager will need to develop a new team, manage inventory, coordinate marketing initiatives based on wider sales strategy and foster a positive work environment.
Lead and motivate showroom team to achieve sales goals and provide excellent customer service by delivering the Banham experience
Support in development of team, focus on training, performance, initiatives and goals
Recruit, develop and retain a committed, diverse and inclusive team which meets trading needs
Sales:
Develop and implement strategies to drive sales and increase foot traffic to the showroom
Develop budgeting forecasts for the year and report regularly to senior management
Analyse sales data and trends to indemnify opportunities for improvement and make informed business decisions
Collaborate with wider teams across the business to achieve showroom sales targets, actively contributing to the overall success of the business.
Lead team to create a welcoming and luxurious atmosphere in the showroom, ensuring every customer feels valued and appreciate
Handle customer enquiries, Concerns and complaints in a professional and timely manner with root cause analysis to help improve efficiency
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Showroom Presentation:
Ensure the showroom is impeccably maintained and visually merchandised to reflect the luxury brand's aesthetic and standards.
Monitor inventory levels and replenish stock as needed, ensuring products are readily available for customers to view and purchase.
Lead in showroom layout changes and display updates, incorporating new arrivals and seasonal collections to enhance the shopping experience
Develop a deep understanding of the luxury brand's heritage, values, and product offerings.
Stay updated on the latest trends and collections, continuously expanding your knowledge to provide accurate and informed assistance to customers.
Demonstrate expertise in explaining product features, materials, and craftsmanship, showcasing the unique value proposition of our brand.
Proactively create a space for the team to come up with ideas and feedback to support the brand's evolution, offering insights from the frontline to inform decision-making and drive improvement
#

Proven experience in retail management, preferable in a showroom or similar environment
Preferably a Bachelors degree in business administration or sales
Passion for luxury brands and a keen interest in fashion, design, and lifestyle trends.
Proficiency in inventory and stock management as well as sales analysis
Professionalism, integrity, and attention to detail, with a commitment to upholding the brand's reputation for excellence.
Proficiency in Microsoft Office and other relevant software applications
Proficient in software usage
Sales driven and able to work to targets
Position is 40 hrs/week 5 out of 6 days on a rota basis to be determined monthly by management.
Working between both flagship showrooms Kensington/ Earlsfield
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Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial and Technical sectors.

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