Quality & Improvements Lead

3 weeks ago

Coventry, United Kingdom MTC OPERATIONS LIMITED Full time

We are looking for a Quality & Improvement Lead to join our Quality Team based in Coventry.

Duties & Responsibilities

As a Quality & Improvement Lead you will:

  • Develop a project level QMS (Quality Management System), in line with the business QMS, specific to customer needs and provide process owners with support to devise and establish sector quality procedures, standards and specifications.
  • Manage and develop the project Quality team in order to meet customer contractual requirements.
  • Produce demonstrable evidence in a QC (Quality Control) graded structure including 100% oversight and inspection.
  • Document & formalise processes at the highest level of a QC grading system, considering the requirements placed upon us by the customer and the end user, aligning with programme and technical governance to ensure processes are robust and practicable.
  • Review customer / contract requirements and assess they are met.
  • Set up and maintain controls and documentation procedures.
  • Work with Procurement to establish quality requirements from external suppliers.
  • Monitor performance by gathering relevant data and produce statistical reports, to identify any areas of weakness, recommending and implementing improvements.
  • Develop and own the project Quality Assurance strategy in line with project requirements and overall MTC Quality strategy.
  • Review existing policies and make suggestions for changes and improvements and how to implement them with audit procedures.
  • Manage the resolution to internal and external quality issues through effective root cause analysis and the development of action plans with relevant stakeholders.
  • Manage the project internal audit programme and participate in external audits.
  • Liaise with managers and other staff to provide training, tools and techniques to enable others to achieve quality standards.
  • Train and facilitate a team of quality control champions (drawn from each Work Package team).
  • Identify and facilitate performance improvements including liaison with the core Quality Team to:
  • Develop Continuous Improvement Processes that may flow back into the business
  • Bring lessons learnt into the programme
  • Ensure lessons learnt are flowed out to the team
  • Ensure that the design-to-make cycle for any physical artifacts and test pieces follows a controlled, defined process to achieve the required quality of output.
  • Ensure that manufacturing processes meet international and national standards.
  • Define Quality procedures specific to the project in conjunction with operating staff.

Person Specification

We are looking for a candidate who is/has:

  • Good working knowledge of Quality Management and the effective adoption of ISO 9001 & AS9100
  • Understand of customer journey and experience.
  • Quality planning and relevant standards e.g. AQAP.
  • Good numeracy skills: confident working with numbers and data
  • Excellent presentation skills.
  • Auditing best practice.

In addition:

  • Background in civil nuclear/aerospace quality management systems.
  • Significant experience in an analogous role.
  • Degree level education.
  • Member of or working towards membership of appropriate professional body.
  • A high degree of personal motivation.
  • The ability to work in a matrix management structure, embedded in a dynamic Research & Development environment.
  • Competent auditor.
  • Ability to lead and manage change.
  • Ability to work within a team, providing support to team members and encouraging development.

For more information on this role, please view the job description attached.

JBRP1_UKTJ

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