Night Field Service Engineer

3 weeks ago

Farnborough Hampshire, United Kingdom Philips Iberica SAU Full time

Field Service Engineer Job Description
That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. This position will be field based location for South East area.
Providing field based and remote technical support to customers and colleagues in line with relevant training and experience.
Carrying out corrective, preventative, installation and field change order activities on complex healthcare systems.
Diagnosing mechanical, hardware and software system failures using established procedures and information.
Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern.
You are a part of a regional team of collaborative Field Service Engineers who are expected to work to the highest standards to ensure first class service is delivered to our customer base whilst ensuring Quality & Regulatory standards are adhered to in this heavily regulated industry.
You are reporting directly to the District Service Delivery Manager .
HNC (NVQ Level 4) or Degree in Electro-engineering or equivalent highly desirable
Deliver high levels of customer service
Competent in IT/Network diagnosis/system connectivity/Remote service desirable
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our commitment to diversity and inclusion here . #LI-Remote
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