Complaints Analyst, Financial Services, Banking

4 weeks ago


United Kingdom TIME's group Full time

Compliance & Risk (Banking & Financial Services)
To ensure all transactions processed are screened accurately and timely and in full compliance with established rules and procedures setup within the department.
To support day to day operations from branches and supporting the department to run efficiently and smoothly and in compliance to the Service Level Agreement and Operation Procedure established with respective branches.
To exercise sound judgement and observe the highest degree of confidentiality and quality when screening transactions with compliance to applicable regime regulations i.e. OFAC, UNSC, local laws and regulations.
To perform end to end daily transaction screening by complying to internal controls/policies to ensure any AML / Sanctions potential breaches are arrest or mitigated.
Ensure all defects are reported, complaints tracked with preventive and corrective action implemented.
Professional qualifications in Accounting and/or Banking.
Fresh graduate can be considered
Preferably min 1 year of relevant experience in Banking Operations in transaction screening or monitoring.
Basic knowledge on AML / Sanction transaction screening i.e. Are you available to work public holidays?
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