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Support und Integration Specialist

4 months ago


Germany, United Kingdom Glory Global Solutions (Germany) GmbH Full time
About us

GLORY is a leading global provider of cash management technologies. As a pioneer in the development of hardware and software for cash processing and related services, GLORY offers holistic solutions for a resource-saving and efficient payment infrastructure.

GLORY supports companies worldwide in optimizing all check-in and check-out processes, from ordering to self-scanning and payment. This makes order and payment flows more secure, reduces operating costs and improves the customer experience. In addition to customers from the retail sector, companies from the entertainment and leisure industry, the hotel and catering industry as well as banks and cash centers also rely on GLORY.

The German branch is based in Neu-Isenburg. GLORY employs over 11,000 specialists worldwide in research, development and production facilities in Europe, Asia and North America. The company's sales network covers more than 100 countries.

For more information, please visit

Do you have experience in software support or system integration and good analytical skills? Would you like to take on an important, cross-functional role in our team in the Solutions department?

Then we have the right job for you

For our team at the Neu-Isenburg location, we are now looking for a

Support and Integration Specialist (m/f/d) System Integration for our software applications
- Mobile working possible -

As a Support and Integration Specialist (m/f/d), you will support Sales and Service in all activities relating to our cash management technologies and GLORY innovations. You are the first point of contact for our technical support, our customers and distributors. With your analytical mindset and conceptual strength, you will contribute to the successful use and further development of our solutions.

Your tasks are
  • You will independently assume responsibility for support in the entire system environment at our customers' premises, where you will impress with your goal- and customer-oriented project management
  • Thanks to your analytical skills, you carry out error analysis at hardware, firmware and software level
  • If required, you will support our sales department with your technical expertise at customer meetings
  • You will also be responsible for preparing and conducting internal and external product training and presentations, including in English
  • You ensure a professional release of our software through quality assurance, tests and approvals
  • In your role, you will be responsible for the evaluation, documentation and creation of manuals, technical information and many other exciting GLORY documents.
You bring with you
  • Completed training in an IT environment, e.g. as an IT specialist (m/f/d) or a degree in this or a related field. Ideally, you already have a background in a field with a focus on system integration.
  • At least 3 years of professional experience in your field
  • Good basic technical understanding of mechanics, electronics and above all IT topics
  • Sound knowledge of MS and Linux operating systems and experience in analyzing log data
  • You have knowledge of databases, programming skills in a high-level language or scripting language are an advantage
  • Product management with attention to detail is no challenge for you
  • Very good communication skills and presentation skills are an advantage, but can also be trained
  • Good written and spoken German and English skills
  • Willingness to undertake occasional business trips at home and abroad
How we work
  • We are a dedicated team, working together and supporting each other
  • We promote innovative ideas and solutions
  • We work together online and offline - we meet to coordinate tasks and support each other, agree on priorities and share experiences.
  • We put people first and our colleagues really enjoy working for us, as evidenced by their long years of service.
We offer you
  • Remuneration in line with the market and performance, which is reviewed every year
  • Permanent employment
  • A company car that can also be used privately
  • Interesting activities in an international and dynamic environment as well as the opportunity to get involved and help shape the company
  • Good transport links and company parking lot
  • Flexible and mobile working
  • 30 days' vacation and additional special leave days
  • Group accident insurance 24/7, 365 days
  • Anniversary and recognition bonuses
  • Employee discounts with well-known manufacturers and brands
  • Company bike leasing with employer subsidy
  • Wide range of training and development opportunities to promote individual strengths
  • Offers for health promotion and prevention
  • A modern, future-proof workplace with a flat rate for coffee and soft drinks
  • An open and appreciative corporate culture
  • Structured and comprehensive onboarding
  • Career opportunities
  • Exciting projects

If we have been able to inspire you with our offer - then apply to us

We look forward to receiving your application documents with CV and cover letter, including references.

You can apply via our applicant portal or by e-mail to jobs@de.glory-global.com

If you have any questions about the position or the application process, please get in touch with our contact person Kamil Rakoczy via LinkedIn or Xing.

Our GLORY Spirits

Our corporate philosophy reflects the values and behaviors that are critical to GLORY's ongoing success and are the foundations of our conduct worldwide to guide us towards achieving our mission:

Value Creation - We always strive to add value for our customers.
Initiative - We understand the purpose of our work and actively strive to achieve our goals.
Collaboration - We respect diversity and create a culture of collaboration to work together to achieve a common goal.
Integrity - We understand GLORY's mission and contribute responsibly and proudly to making it a reality.
Personal development - We utilize our skills and strive for personal growth by broadening our perspective and looking beyond our own work

Equal opportunities
GLORY promotes equal opportunity for all qualified individuals regardless of race, color, religion, marital status, gender, age, disability or other legally protected status.

Placement Agencies
The unsolicited sending of candidate profiles to GLORY is not desired. Should an agency send unsolicited candidate profiles, GLORY reserves the right to review these profiles, but is not liable for any fees associated with hiring an applicant. Exceptions will only be made in the case of a prior formal written agreement between GLORY and the agency for a specific vacancy.

Glory Global Solutions (Germany) GmbH
Thomas-Edison-Platz 1
63263 Neu-Isenburg

Kamil Rakoczy