Customer Experience Officer
1 month ago
We are looking for Customer Experience Officers for a temp to perm position in Truro, to start in immediately.
Hours: 35 hours per week ( working from home) Rate: £#removed#/h Successful candidate will be working in Customer Access & Digital Services and will support the centralisation of the Directorate feedback process. The main purpose of the role: * Delivering consistent response to residents * Investigating and responding to complaints within agreed policies and practices * Coordinating and responding to multi-service requests * Researching, collating and analysing data to produce reports and presentations * Making decisions within own area of work * Managing the filing and storage systems * Providing support and advice to other members of staff in their feedback related duties Experience / Requirements: * Proficient in use of Microsoft package * Excellent communication skills * Ability to source, analyse and evaluate data to share with colleagues * High standards of writing skills with ability to write customer-centred responses * Negotiating and building relationships with internal and external stakeholders * Understanding how the Local Government works and the sector in which Directorate operates * NVQ or equivalent in relevant subject, or ability to demonstrate equivalent work based experience The closing date for this position is 12/04/2024, with the expectation of a candidate starting immediately. If you are interested and would like to apply for the role, please send your CV and contact details to Magdalena Uzarowska in response to this ad. CV's will be shortlisted as received with successful candidate's being contacted. Disclaimer: By submitting your CV and details to this ad, you are agreeing for One World Alliance Recruitment Group Ltd (Public Sector Recruitment) to contact you and forward your details onto the end client (via a neutral vendor) to determine your appropriateness for the position. By applying for the position, you agree to be represented by One World Alliance Recruitment Group Ltd if successful #J-18808-Ljbffr-
Customer Experience Officer
1 month ago
Truro, Cornwall, United Kingdom Public Sector Recruitment Full timeWe are looking for Customer Experience Officers for a temp to perm position in Truro, to start in immediately. Hours: 35 hours per week ( working from home) Successful candidate will be working in Customer Access & Digital Services and will support the centralisation of the Directorate feedback process. Investigating and responding to complaints within...
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Customer Experience Officer
1 month ago
Truro, United Kingdom Deekay Technical Full timeThis role sits within the new Customer Experience team in Customer Access & Digital Services and will support the centralisation of the Directorate feedback process. The feedback process covers compliments, comments/suggestions and complaints. The role will have the ability to directly influence our customer satisfaction by being the voice of the...
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Assistant Energy Officer/Project Assistant
3 days ago
Truro, Cornwall, United Kingdom Community Energy Plus Full timeWe are looking for Assistant Energy Officers/Project Assistants to work with our Energy Advice team to deliver a range of projects tackling fuel poverty across Cornwall. If you are interested in making a difference in your community and looking for a way to use your people and administrative skills in a role that has a real impact, then our Assistant...
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Customer Success Coordinator
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Assistant Energy Officer/Project Assistant
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Truro, Cornwall, United Kingdom Community Energy Plus Full timeWe are looking for Assistant Energy Officers/Project Assistants to work with our Energy Advice team to deliver a range of projects tackling fuel poverty across Cornwall. Are you a people person, who is enthusiastic about supporting residents to improve their circumstances? If you are interested in making a difference in your community and looking for a way...
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Finance Officer
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Truro, Cornwall, United Kingdom Trial Balance Full timeTrial Balance Consulting have been re-engaged by a long-standing client, a prominent services business and respected local employer. The company seeks to recruit an experienced Finance Officer to join their small but highly efficient finance function. The role is offered as a full-time, permanent position and the successful candidate will be based from the...
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Customer Assistant
1 week ago
Truro, Cornwall, United Kingdom Marks and Spencer Part timeAll the detailsBelow is the working pattern for this vacancy. Monday 06:00-10:00Tuesday 06:00-10:00Wednesday 06:00-10:00Thursday 06:00-10:00Friday 06:00-10:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...
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Customer Assistant
1 week ago
Truro, Cornwall, United Kingdom Marks and Spencer Part timeAll the detailsBelow is the working pattern for this vacancy. Sunday 06:00-10:00Monday 06:00-10:00Tuesday 06:00-10:00Thursday 06:00-10:00Saturday 06:00-10:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...
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Customer Assistant
1 week ago
Truro, Cornwall, United Kingdom Marks and Spencer Part timeAll the detailsBelow is the working pattern for this vacancy. Sunday 05:30-13:30Saturday 04:30-12:30 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...
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Customer Assistant
1 week ago
Truro, Cornwall, United Kingdom Marks and Spencer Part timeAll the detailsBelow is the working pattern for this vacancy. Sunday 10:00-19:00Saturday 13:30-21:30 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...
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Supervisor: Field and Office Based Permanent
1 month ago
Truro, Cornwall, United Kingdom Build Recruitment Full timePermanent Role, 8am-5pm, with a salary of £36-38k + van and fuel card Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester, and the Southwest, we specialise...
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Customer Service Administrator
1 month ago
Truro, United Kingdom Checkmyfile Full time**Customer Service Administrator - £21,500 to £25,000 - Truro, Cornwall** We are looking for talented professionals from customer service or other people-focused backgrounds to join our team to support the ongoing growth in our business operations, working in internal and customer facing roles. No previous financial services experience is required as...
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Customer Service Administrator
1 month ago
Truro, United Kingdom Checkmyfile Full time**Customer Service Administrator - £21,500 to £25,000 - Truro, Cornwall** We are looking for talented professionals from customer service or other people-focused backgrounds to join our team to support the ongoing growth in our business operations, working in internal and customer facing roles. No previous financial services experience is required as...
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Customer Service Administrator
1 month ago
Truro, United Kingdom Checkmyfile Full time**Customer Service Administrator - £21,500 to £25,000 - Truro, Cornwall** We are looking for talented professionals from customer service or other people-focused backgrounds to join our team to support the ongoing growth in our business operations, working in internal and customer facing roles. No previous financial services experience is required as...
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Building Customer Service Officer
1 month ago
Wadebridge, Cornwall, United Kingdom Sykes Cottages Full timeAre you a natural at building rapport?or eager to try a new career within a leading name in holiday industry... John Bray Cornish Holidays, part of the Sykes Holiday Cottages family, have the exciting opportunity for an Owner Experience Executiveto join our bustling Rock team, covering a 9 month FTC! In return for your hard-work, we can ensure you join a...
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Building Customer Service Officer
1 month ago
Wadebridge, Cornwall, United Kingdom Sykes Cottages Full timeAre you a natural at building rapport?or eager to try a new career within a leading name in holiday industry... John Bray Cornish Holidays, part of the Sykes Holiday Cottages family, have the exciting opportunity for an Owner Experience Executiveto join our bustling Rock team, covering a 9 month FTC! In return for your hard-work, we can ensure you join a...
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Customer Service Advisor
6 days ago
Cornwall, United Kingdom YHA Full timeCustomer Service Advisor - National Office basedRate of Pay: £22,700 National Office based – Hybrid working - fixed term contract June December 2025YHA have amazing properties in some of the most iconic and inspiring places in England and Wales. A job with YHA could see you supporting YHA to achieve its mission and strategic objectives by being the first...
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Customer Services Administrator
4 weeks ago
Truro, United Kingdom CJ Medical Limited Full timeWorking as part of a team, reporting directly to the Customer Services Manager, you will share responsibility for the smooth running of the customer services department. - First contact for customer enquiries and visitors to head office - Process all sales orders, including customer purchase orders, sales invoices, pro-forma invoices and delivery notes. -...
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Customer Services Administrator
4 weeks ago
Truro, United Kingdom CJ Medical Limited Full timeWorking as part of a team, reporting directly to the Customer Services Manager, you will share responsibility for the smooth running of the customer services department. - First contact for customer enquiries and visitors to head office - Process all sales orders, including customer purchase orders, sales invoices, pro-forma invoices and delivery notes. -...
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Production Assistant
4 weeks ago
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