Team Effectiveness Specialist

2 weeks ago

Carmarthen Carmarthenshire, United Kingdom Hywel Dda University Health Board Full time

This Organisation Development role will specialise in team effectiveness ensuring the Health Board can advance with cultural progression. The role will support the design and implement of a team effectiveness programme. This programme will target development that enhances relationships, builds safety, improves decision making and creates more cohesive teams that maximise team and organisational impacts and outcomes. Utilising many of the cultural elements that the organisation has developed, the role will design, facilitate, and manage bespoke OD interventions that measure and reflect on the dynamics of team effectiveness.

The ability to speak Welsh is desirable for this post English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

The role will work collaboratively with colleagues, key stakeholders and senior leads across the Health Board and wider NHS Wales, to work both proactively and reactively to embed key factors used to determine effective teams. This effectiveness will lead to enhance employee performance, increase team members satisfaction, raise willingness to work collaboratively and improve overall outcome for teams.

About us

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest

Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire Tregaron, Aberaeron and Cardigan in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire

48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres

Numerous locations providing mental health and learning disabilities services

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales

Job description

Job responsibilities

The Culture and Workforce Experience Team work collaboratively within the WOD Directorate to support the maintenance and progression of organisational culture. This requires a number of different agendas to be analysed, developed, implemented and assessed, through the lens of staff experience. The team have a number of portfolios but look to support cultural change at micro, meso and macro levels.

It's a really exciting time to join the organisation.We are striving to become an employer of choice and cultural change is integral to this progression.

We require committed individuals, who share the right values and can join us to add new dimensions in this ongoing workforce programme.

Come and be part of improving staff experience, which supports better patient care for people of West Wales.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 29.04.2024

Person Specification

Qualifications and Knowledge

Essential


  • Educated to Masters degree level or equivalent level of experience.
  • Professional qualification in healthcare or general management.
  • Evidence of ongoing professional development and selfimprovement.
  • Understanding of and a strong commitment to, the values and goals of HDdUHB and in putting people at the heart of what we do.
  • Organisational development knowledge, including diagnostic tools and techniques.
  • Benchmarking and measuring organisational climate and culture
  • Knowledge of communications and engagement techniques, including use of social media.
  • Knowledge of project management.

Desirable


  • Coaching qualification at level 5 or willing to work towards.
  • Mediation qualification or willing to work towards.
  • Prince 2 qualification or equivalent.

Experience

Essential


  • Good understanding of an NHS environment and roles and responsibilities within it
  • Proven track record as a specialist OD practitioner.
  • Extensive experience of facilitating team development where conflict and barriers exist.
  • Evidence of using OD consultancy model to design OD interventions.
  • Demonstrable experience of leading and implementing complex change working with challenging individuals and achieving a successful outcome.
  • Experience of working within organisational boundaries and with senior managers and leaders, using persuasive, motivational, negotiating and training to achieve common goals.
  • Experience of developing and following policies and protocols for own work area.
  • Experience of the use of electronic systems / databases.

Desirable


  • Experience of financial management and budgetary control skills.
  • Understanding of various Team Effectiveness models.
  • Understanding of conflict resolution processes.
  • Trained in Belbin and MBTI.

Skills and Attributes

Essential


  • Ability to build relationships and communicate effectively in writing, face to face and over the telephone with a wide-ranging audience including clinicians, technicians, managers and administrators.
  • Able to demonstrate situations where effective leadership and management skills have been used.
  • Be able to demonstrate tact and diplomacy when working with others Customer care focus and confidence in dealing with a range of people of all professions.
  • Flexible approach to needs of the service able to respond to departmental changes and priorities.
  • Excellent motivation, negotiation and persuasion skills.
  • Good time management skills.
  • Able to work under pressure and prioritise work, to meet changing deadlines.

Other

Essential


  • Ability to work flexibly and travel between sites in a timely manner

Desirable


  • Welsh Speaker (Level 1)

Employer details

Employer name

Hywel Dda University Health Board

Address

Hafan Derwen

St David's Park

Carmarthen

SA31 3BB

Any attachments will be accessible after you click to apply.

100-AC074-0324#J-18808-Ljbffr

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