Deputy Director of Quality

2 weeks ago


United Kingdom Triple Line Full time

For over 25 years, Triple Line has worked with governments, financial institutions, the private sector, foundations, and civil society to deliver an expanding portfolio of development assistance in countries across Africa, Asia, and the rest of the world.

Climate change, loss of biodiversity, growing poverty, entrenched inequality, unemployment, access to decent work, shifting demographics – these are just some of the complex problems standing in the way of the global sustainable development goals. We are helping to address many of them at both a policy level and on the ground. By combining innovative thinking with practical solutions, we aim to help meet today’s challenges and prepare for tomorrow’s opportunities.

Our ultimate goal is to create opportunities for people, protect the environment, and generate prosperity in responsible ways that create lasting value, unleash innovation, and build inclusion and equity.

We are a diverse team of committed professionals working in Triple Line’s offices in London, Nairobi, Addis Ababa, and Manila delivering a portfolio of strategic and interesting work in monitoring, evaluation, and learning (MEL) services. we are able to react quickly, and our clients appreciate this adaptability. As a senior member of the Triple Line team, you will be expected to model and instil our company ethos and values. This includes supporting diversity, equality of opportunity and environmental awareness.

This is a senior position which is being created following a fast expansion in our EPAL portfolio. Working closely with the EPAL Director you will manage a business stream and achieve revenue and new win targets, as a senior leader in Triple Line and a member of the company wide Operational Management Team.

Leverage Triple Line’s track record and current portfolio to expand our line of work with particular focus on longer term client engagements and leveraging Triple Line’s existing thematic experience in education, private sector development, youth employment, agriculture, forest governance and climate change, civil society strengthening, MEL for funds or programmes.
Build and grow strategic client relationships especially with Foundations and FCDO, as well as other Whitehall Departments .
Develop and contribute to thought leadership initiatives to advance Triple Line’s reputation and visibility in the MEL space, including writing posts / articles for social media including the TL website and speaking at conferences and events.

As Project Director or Team Lead, deliver high value and strategic MEL contracts - e.g. MEL frameworks, monitoring systems, evaluations, impact measurement, applying methodological skills and know-how to deliver technically strong work which meets client expectations and further consolidates. Manage design, planning and delivery of work to deliver high quality outputs to client, on time and budget.
Senior technical MEL inputs on current MEL portfolio including quality assurance of client deliverables and guidance and direction to team members.
Ensure gender equality and social inclusion is mainstreamed into assignments at all stages – design, methodologies, tools, processes, outputs.

Line manage senior colleagues in both London and East Africa and support them to manage their teams and deliver projects in line with company values (including on diversity and inclusion), policies and processes, including in relation to recruitment, on-boarding, line management, career development and performance management.
Build team capacity, through on-the-job and more formal training provision, in collaboration with senior technical and corporate colleagues.
As a member of the company wide Operational Management Team, contribute to Triple Line corporate growth strategies, business improvement initiatives and people management plans.

You work collaboratively with clients, colleagues, and partners, looking for creative solutions and creating an open, supportive, and high achieving culture which values diversity. You successfully manage demanding projects, secure new work and work effectively with senior colleagues to set and execute strategy.

A Master’s degree.
Strong leadership and management skills, including of remotely located and geographically dispersed consultants, with proven ability to build high performing teams and deliver high quality work through them.
Advanced technical skills in evaluation methodologies, monitoring approaches and frameworks, learning strategy development and learning facilitation and MEL for adaptive management and programme strengthening, with gender equality and social inclusion considerations mainstreamed.
High level consultancy skills, including sound client relationship management and highly effective communication skills.
Network of relevant clients, partners, and individuals in the MEL space.
Fluency in English, with excellent oral communication, written and presentation skills.
The right to live and work in the UK or Kenya and willingness to travel frequently.

Master’s degree or other post-graduate qualification in a relevant subject – e.g., Thematic knowledge and track-record delivering MEL in one of Triple Line’s core sectors: education, private sector development, youth employment, agriculture, forest governance and climate change, civil society strengthening, MEL for funds or programmes.
Proficiency in French, Spanish or other languages
Triple Line is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We are open to flexible office attendance / hybrid working arrangements.



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