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Technical Service Desk analyst
3 weeks ago
We have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. Do not wait to apply after reading this description a high application volume is expected for this opportunity. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 – 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities:
- Provide remote Technical Support with occasional customer visits
- Provide assistance by phone, email and/or using a ticket management system
- Update the internal knowledgebase with issue resolution details
- Mentor and assist junior team members
- Microsoft server operating systems
- Microsoft Exchange
- Microsoft Active Directory
- VMware and/or Microsoft Hyper-V (VMware preferred)
- Microsoft Office 365
- Veeam Backup & Replication
- Microsoft Windows Desktop Operating Systems
- Experience of working in a busy MSP environment
- Experience of configuring and supporting network devices such as Firewalls and Switches
- Good understanding of principles of ITIL Framework
- Veeam Cloud Connect
- Microsoft Remote Desktop Services
- Citrix XenApp/XenDesktop
- Veritas (Symantec) Backup Exec
- Symantec Endpoint Protection
- Fortinet Firewalls
- HPE/Dell SANs
- HPE Server Hardware & Switches
- Office 365 Migrations
- N-Able RMM
- PowerShell scripting
- Citrix CCA
- Microsoft MCP
- Knowledge of iOS and Android devices
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IT Service Desk Analyst
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Bristol, United Kingdom Spectrum IT Recruitment Full timeIT Service Desk Analyst - 2nd lineIT Service Desk Analyst required to join a growing telecommunication solutions provider based in Bristol with multiple offices across the UK.As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met.The position would suit someone...
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It Service Desk Analyst
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Bristol, United Kingdom Ignite Digital Search Limited Full timeIT Service Desk Analyst / IT Support Analyst / 1st / 2nd Line IT Support Engineer Location: Bristol - Hybrid Working Join a leading international professional services firm as a passionate IT Service Desk Analyst, supporting over 2500 users. The Role: * Record, diagnose, monitor, and resolve issues using a call management system. * Focus on...
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Technical Service Desk Analyst
1 month ago
Bristol, United Kingdom Global Technology Solutions Ltd Full timeWe have an exciting opportunity for a Technical Service Desk Analyst to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00...
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Technical Service Desk Analyst
1 month ago
Bristol, United Kingdom Global Technology Solutions Ltd Full timeWe have an exciting opportunity for a Technical Service Desk Analyst to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00...
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Service Desk Analyst
2 months ago
Bristol, United Kingdom Lorien Full time**Service Desk Analyst - Hybrid Working - Inside IR35** Our client are currently looking to hire an IT Service Desk Analyst to join the team on a hybrid working contract basis. To record incidents or requests, initiate work, investigate and resolve as appropriate, or refer to the relevant specialist team; provide a high standard of customer care at all...
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IT Service Desk Analyst
4 weeks ago
Bristol, United Kingdom Lorien Full time**IT Service Desk Analyst** **Inside IR35** **Hybrid working - 2 days per week in Bristol office** **Shift work (7am - 5pm Mon - Fri, 37 hours per week)** **Responsibilities** - To record incidents or requests - Initiate work - Investigate and resolve as appropriate, or refer to the relevant specialist team - provide a high standard of customer care at...
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IT Service Desk Analyst
2 weeks ago
Bristol, United Kingdom Lorien Full time**IT Service Desk Analyst** **Inside IR35** **Hybrid working - 2 days per week in Bristol office** **Shift work (7am - 5pm Mon - Fri, 37 hours per week)** **Responsibilities** - To record incidents or requests - Initiate work - Investigate and resolve as appropriate, or refer to the relevant specialist team - provide a high standard of customer care at...
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Service Desk Lead
2 weeks ago
Bristol, United Kingdom UK Civil Service Full timeJob summaryAs the Service Desk Lead, you�ll oversee day-to-day operations, ensuring users and business teams receive exceptional support. Your responsibilities include managing Quality and Reporting processes, implementing support for new projects/services within the ITSM Toolset, and collaborating with relevant resolver groups and assignment teams....
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Service Desk Analyst
1 month ago
Bristol, United Kingdom Insidetravelgroup Full timeJoin Inside Travel Group as an IT Service Desk Analyst in our expanding service desk function and use your IT and customer service skills to help our global staff with their IT issues. You will work with Windows 10/11, Microsoft 365 E5, TCP/IP networking, Azure, PowerShell & Scripting and Windows Server. This is an exciting opportunity to continue your...
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Technical Service Desk analyst
1 month ago
Bristol, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 –...
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Technical Service Desk analyst
1 month ago
Bristol, United Kingdom Global Technology Solutions Ltd. Full time €30,000We have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 –...
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Technical Service Desk analyst
3 weeks ago
Bristol, United Kingdom Global Technology Solutions Ltd. Full time €30,000We have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 –...
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Technical Service Desk analyst
3 weeks ago
Bristol, United Kingdom Global Technology Solutions Ltd. Full time €30,000We have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 –...
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Technical Service Desk analyst
1 month ago
Bristol, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis.This role will be hybrid working.Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicleSalary: £30,000 p.a + benefitsWorking Hours: 37.5hrs between 7:30 –...
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Technical Service Desk analyst
4 weeks ago
Bristol, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis.This role will be hybrid working.Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicleSalary: £30,000 p.a + benefitsWorking Hours: 37.5hrs between 7:30 –...
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Technical Service Desk analyst
1 month ago
Bristol, United Kingdom Global Technology Solutions Ltd. Full timeJob Description We have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs...
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Technical Service Desk analyst
1 month ago
bristol, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis.This role will be hybrid working.Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicleSalary: £30,000 p.a + benefitsWorking Hours: 37.5hrs between 7:30 –...
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Technical Service Desk analyst
4 weeks ago
Bristol,, South West England, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis.This role will be hybrid working.Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicleSalary: £30,000 p.a + benefitsWorking Hours: 37.5hrs between 7:30 –...
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Technical Service Desk analyst
1 month ago
Bristol, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis.Do not wait to apply after reading this description a high application volume is expected for this opportunity.This role will be hybrid working.Experience: 4 years in similar role (MSP Experience Highley Desirable),...
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Technical Service Desk analyst
3 weeks ago
Bristol, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis.Do not wait to apply after reading this description a high application volume is expected for this opportunity.This role will be hybrid working.Experience: 4 years in similar role (MSP Experience Highley Desirable),...