Client Services Administrator

3 weeks ago


Cheadle Hulme Greater Manchester, United Kingdom Johnnie Johnson Housing Trust Full time

35 hours per week

Do you thrive in a fast-paced environment and have a passion for exceptional customer service?

Are you looking for a new challenge?

Do you like to make a difference?

If this sounds like you, this could be your perfect role.

Astraline, part of Johnnie Johnson Housing, supports thousands of people across the UK to stay safe and live independently at home. We work in partnership with healthcare professionals, local authorities, housing associations and health and social care providers to deliver efficient and person-centred care for their customers and we are constantly growing and offering our service to even more people who need us.

We’re looking for a Client Services Administrator to;

  • Deliver a high-quality service to Astraline’s clients and customers by providing an excellent administrative and back-office function.
  • Respond in a timely manner to enquiries via the telephone and email.
  • Liaise directly with key stakeholders to support technical issues, ensuring successful installation of telecare equipment.
  • Ensure customer and client data is inputted on a range of databases and updated and communicated as required.

So now you’ve heard a bit about what you’ll do, let us tell you a bit about the team – it’s important to know who you might be working with, right?

Our Team

You will report directly into Nathalie, our Team Manager and sit within a close-knit team of approximately 50 other colleagues at Astraline, some in the office and some working from home. We have a lovely, modern office with a really homely feel about it, and as well as providing support to the organisation and our customers, we support each other too

About You

We’d like our Client Services Administrator to have experience of an administrative role and have experience of working with sensitive and critical data. You’ll have knowledge of Microsoft Office packages and be experienced in different database packages. Able to work on own initiative and prioritise workload and competing demands, you’ll be a strong communicator, putting customers at the heart of everything you do, and understand the needs of vulnerable customers.

If you think you’ve got most of what we are looking for, but not everything, we’d still love to hear from you.

And the benefits of working for us?

We offer a fantastic holiday allowance of 33 days per annum (including statutory holidays) which rises to 38 days after 5 years’ service. We can offer you a 35-hour working week, an enhanced 5% employer contribution pension scheme and a recognition scheme with both financial and non-financial rewards.

Why don’t you visit our careers site to find out more about us, the role and what we can offer you.

We reserve the right to bring the closing date forward should we get enough quality applications.

You may have seen or heard of the exciting news that we have recently joined Sanctuary Housing as a subsidiary. Sanctuary are one of the largest housing associations in the country with over 120,000 homes and like Johnnie Johnson, has been in operation for over 50 years.

#J-18808-Ljbffr

  • Cheadle Hulme, United Kingdom Johnnie Johnson Housing Full time

    **35 hours per week** Do you thrive in a fast-paced environment and have a passion for exceptional customer service? Are you looking for a new challenge? Do you like to make a difference? If this sounds like you, this could be your perfect role. Astraline, part of Johnnie Johnson Housing, supports thousands of people across the UK to stay safe and live...


  • Cheadle Hulme, United Kingdom TFA Planning Limited ta Trust Family Associates Full time

    Our Wills, Trusts and Estates department is growing and we are looking for a dedicated Business Services Administrator to join our busy Lifetime Planning team, based in our Cheadle Hulme office. The team work with private clients to ensure all their wills, probate and estate-related matters run smoothly, providing efficient administration support across all...


  • Cheadle, United Kingdom Johnnie Johnson Housing Trust Full time

    35 hours per week Do you thrive in a fast-paced environment and have a passion for exceptional customer service? Are you looking for a new challenge? Do you like to make a difference? If this sounds like you, this could be your perfect role. Astraline, part of Johnnie Johnson Housing, supports thousands of people across the UK to stay safe and live...


  • Cheadle, United Kingdom Johnnie Johnson Housing Trust Full time

    35 hours per week Do you thrive in a fast-paced environment and have a passion for exceptional customer service? Are you looking for a new challenge? Do you like to make a difference? If this sounds like you, this could be your perfect role. Astraline, part of Johnnie Johnson Housing, supports thousands of people across the UK to stay safe and live...


  • Cheadle Hulme, United Kingdom TFA Planning Limited ta Trust Family Associates Full time

    Our Wills, Trusts and Estates department is growing and we are looking for a dedicated Business Services Administrator to join our busy Lifetime Planning team, based in our Cheadle Hulme office. The team work with private clients to ensure all their wills, probate and estate-related matters run smoothly, providing efficient administration support across all...


  • Cheadle Hulme, United Kingdom TFA Planning Limited ta Trust Family Associates Full time

    Our Wills, Trusts and Estates department is growing and we are looking for a dedicated Business Service Administrator to join our busy Lifetime Planning team, based in our Cheadle Hulme office. The team work with private clients to ensure all their wills, probate and estate-related matters run smoothly providing efficient administration support across all...


  • Cheadle Hulme, United Kingdom Independent Resourcing Consultancy Full time

    **Financial Planning Administrator**: - Job Reference: JM/63 - Date Posted: 4 August 2023 - Recruiter: Independent Resourcing Consultancy - Location: Cheadle Hulme - Salary: £20,000 to £25,000 - Sector: Administration, Client Services - Job Type: Permanent - Contact: Jon Minns - Telephone: 07854851535 IRC is delighted to be recruiting an experienced...

  • Grants Administrator

    1 month ago


    Cheadle Hulme, United Kingdom PNO Consultants Ltd Full time

    **Grants Administrator, PNO Consultants Limited** **Do you have experience in project management/coordination, project reporting and/or bookkeeping? Are you looking for a part-time role?** **If the answer is yes, then we may have the ideal job for you.** **The role**: You will work closely with our Project Compliance team to support our clients in the...

  • Claims Administrator

    2 months ago


    Cheadle Hulme, United Kingdom Consumer Savings Network Full time

    **About Us**: Join our rapidly expanding team at Consumer Savings Network as a Claims Administrator! This exciting role offers fantastic opportunities for career growth within a dynamic department, conveniently located near major transport links. **Key Responsibilities**: - Bring your administration experience and enthusiasm to our team! - Manage client...


  • Cheadle Hulme, United Kingdom Eventus Finance Full time

    **Eventus Recruitment Cheshire are seeking a Senior IFA Administrator to join a supportive and fast-paced team at a leading chartered financial planning / IFA firm in Stockport. Reporting to the Practice Manager, you will be working closely with a team of Financial Planners. This is a great job opportunity to join a well-established firm that puts its...

  • Pension Administrator

    3 weeks ago


    Cheadle Hulme, United Kingdom Candidate Source Full time

    These are Monday to Friday roles with no weekend working!  Due to continued growth, we have some opportunities for experienced Pension Administrators to join a pensions administration team in Cheadle for a Global Financial Services Organisation. They will invest in your training and development from day one, have clear development paths and give you all...

  • Pension Administrator

    2 weeks ago


    Cheadle Hulme, United Kingdom Candidate Source Full time

    These are Monday to Friday roles with no weekend working!  Due to continued growth, we have some opportunities for experienced Pension Administrators to join a pensions administration team in Cheadle for a Global Financial Services Organisation. They will invest in your training and development from day one, have clear development paths and give you all...

  • Pension Administrator

    3 weeks ago


    Cheadle Hulme, United Kingdom Candidate Source Full time

    These are Monday to Friday roles with no weekend working! Due to continued growth, we have some opportunities for experienced Pension Administrators to join a pensions administration team in Cheadle for a Global Financial Services Organisation. They will invest in your training and development from day one, have clear development paths and give you all the...


  • Cheadle Hulme, United Kingdom Candidate Source Full time

    These are Monday to Friday roles with no weekend working! Due to continued growth, we have some opportunities for experienced Pension Administrators to join a pensions administration team in Cheadle for a Global Financial Services Organisation. They will invest in your training and development from day one, have clear development paths and give you all the...

  • Payroll Administrator

    2 weeks ago


    Cheadle Hulme, United Kingdom Jobwise Ltd Full time

    Are you currently looking to start a career within Payroll? Working for an international, growing business based from the Head Office close to Stockport, we are currently recruiting for a Payroll Administrator on a permanent full time basis. This is a fantastic opportunity for someone looking to start their career withinPayroll. What will you be doing as a...


  • Stockport, Greater Manchester, United Kingdom The Talent Crowd Full time

    Are you a motivated and organised individual with experience within the administrative sector looking to further you career with a company that can offer ongoing training and development with a distinct path to progression and promotion? If so this opportunity could be the one for you. We are seeking career driven individualsto join our Stockport based...


  • Cheadle Hulme, United Kingdom TACE Full time

    We are an established Mechanical and Electrical Engineering design company based in the South Manchester area with an exciting opportunity for an Accounts Administrator to join our team! Our projects and clients cover a wide and diversified range, including educational, office, healthcare, commercial / retail, industrial and residential sectors, all...

  • Legal Administrator

    4 days ago


    Cheadle Hulme, United Kingdom TFA Planning Limited ta Trust Family Associates Full time

    **Requirement**: - Previous legal administration experience principally involved handling one or more Estate and Tax Planning, Estate Administration, LPAs, Wills, Trusts, Disputes & Probate. - Possible recent graduate or have been legally trained. - Awareness of Residential Conveyancing would be beneficial but not essential. Our Wills, Trusts and Estates...

  • HR Administrator

    1 month ago


    Cheadle Hulme, United Kingdom Priory Healthcare Full time

    Providing quality, inspiring innovation and delivering value is what we set out to achieve at Priory Healthcare. Enabling our patients with mental health illness to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams. Priory...


  • Hulme, United Kingdom Loreto College Full time

    **Job Title**: Administrative Services Manager **Location**:Hulme, Manchester **Salary**: £33,828 - £35,646 per annum **Job Type**: Full time, Permanent The College is located in Hulme a mile south of the centre of Manchester and very close to Manchester University and Manchester Metropolitan University, with excellent transport links. It is one of the...