Marketing Customer Manager

2 weeks ago


London, United Kingdom Checkout Group Full time

Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
Your primary focus will be Customer Marketing, building and maintaining world-class programs aimed to further build the Checkout.com brand, position us as a thought leader in the space, and deliver tangible value for our customers.
You will report into the Director of Growth Marketing and be tasked with creating and executing program strategies that drive engagement, accelerate pipeline and generate cross-sell/upsell opportunities. This person will work closely with key stakeholders across both Marketing and Commercial. This is an exciting opportunity to become a key member of the Growth Marketing team, and take part in building a top-notch Customer Marketing program at Checkout.com. Develop compelling copy for all your programs and collaborate with Design and Product Marketing teams to refine and align it with our brand’s look & feel, tone of voice etc.
what makes them tick, what content they engage with and what drives them to action.
Work with regional marketers across multiple regions to localize your programs and provide them with campaign support as needed.
Work within Salesforce Account Engagement platform (fka ‘Pardot’) to set up your programs and track performance, and collaborate with Marketing Ops on building audience segments.
Monitor and analyze performance data to identify actionable insights and recommend strategic adjustments.
Proven experience in Lifecycle, Product or Content marketing in a B2B environment, preferably while taking an active part in driving a Customer Marketing program.
Strong ability to lead projects end-to-end from strategy and program ideation to execution, while applying creativity and exceptional attention to detail.
Proven experience promoting various content assets by developing compelling copy that drives to action and delivers engagement.
A good eye for creative, and a solid understanding of how design and copy nuances impact performance.
capable of working cross-functionally, leading projects and driving collaboration across multiple teams.
Bonus points for Payments background, basic HTML, and/or, experience using Pardot/SFDC.
Hiring hard-working people and giving them a community to thrive in is critical to our success.
We’ll be happy to support you.



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