Salesforce Business Analyst

3 weeks ago

London, United Kingdom TECHOHANA Full time €400

Salesforce Business Analyst (Education Sector)

Contract Opportunity: Salesforce Business Analyst

Location : Hybrid – 2 Days/Week in London Office

Rate : £400 per day (Outside IR35)

Project Type : Brownfield (Optimisation & Automation)

I'm looking for an experienced Salesforce Business Analyst to work with a leading organisation in the education sector. We’re looking for a skilled BA to join a brownfield project focused on optimising existing processes and introducing automation to enhance operational efficiency.

Key Responsibilities:

Stakeholder Stakeholder Engagement : Build strong relationships with stakeholders across all levels, understanding business needs and ensuring alignment with Salesforce capabilities.

Requirement Gathering : Conduct detailed requirement-gathering sessions to capture the business objectives and challenges, translating them into actionable Salesforce solutions.

Process Optimisation : Assess and refine existing Salesforce processes to optimise efficiency, introducing automation wherever possible to improve overall workflow and reduce manual intervention.

Gap Analysis : Perform a comprehensive analysis of current systems, identifying gaps in functionality and recommending improvements to meet organisational goals.

Documentation & Solution Design : Create detailed business requirements, process documentation, and user stories to guide technical teams in implementing effective Salesforce solutions.

Collaboration with Technical Teams : Work closely with Salesforce developers and administrators to ensure that solutions meet business expectations and are delivered on time and within budget.

User Training & Support : Provide ongoing training and support to end users to ensure that new solutions are effectively adopted and utilised within the organisation.

Requirements:

  • Demonstrated experience as a Salesforce Business Analyst , preferably in the education sector .
  • Proven expertise in optimising Salesforce solutions and delivering process improvements.
  • Strong communication skills, with the ability to liaise effectively with stakeholders across various levels of the business.
  • Ability to work independently and within a dynamic team.

Start Date : Immediate

Contract Duration : 6 months with potential for extension.

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