Salesforce Business Analyst

1 month ago

London, United Kingdom TECHOHANA Full time

Salesforce Business Analyst (Education Sector)


Contract Opportunity: Salesforce Business Analyst

Location: Hybrid – 2 Days/Week in London Office

Rate: £400 per day (Outside IR35)

Project Type: Brownfield (Optimisation & Automation)


I'm looking for an experienced Salesforce Business Analyst to work with a leading organisation in the education sector. We’re looking for a skilled BA to join a brownfield project focused on optimising existing processes and introducing automation to enhance operational efficiency.


Key Responsibilities:


Stakeholder Stakeholder Engagement: Build strong relationships with stakeholders across all levels, understanding business needs and ensuring alignment with Salesforce capabilities.


Requirement Gathering: Conduct detailed requirement-gathering sessions to capture the business objectives and challenges, translating them into actionable Salesforce solutions.


Process Optimisation: Assess and refine existing Salesforce processes to optimise efficiency, introducing automation wherever possible to improve overall workflow and reduce manual intervention.


Gap Analysis: Perform a comprehensive analysis of current systems, identifying gaps in functionality and recommending improvements to meet organisational goals.


Documentation & Solution Design: Create detailed business requirements, process documentation, and user stories to guide technical teams in implementing effective Salesforce solutions.


Collaboration with Technical Teams: Work closely with Salesforce developers and administrators to ensure that solutions meet business expectations and are delivered on time and within budget.


User Training & Support: Provide ongoing training and support to end users to ensure that new solutions are effectively adopted and utilised within the organisation.



Requirements:

  • Demonstrated experience as a Salesforce Business Analyst, preferably in the education sector.
  • Proven expertise in optimising Salesforce solutions and delivering process improvements.
  • Strong communication skills, with the ability to liaise effectively with stakeholders across various levels of the business.
  • Ability to work independently and within a dynamic team.


Start Date: Immediate

Contract Duration: 6 months with potential for extension.

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