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Senior Technical Support Engineer

4 months ago

Lutterworth Leicestershire, United Kingdom JAM Recruitment Full time €40,000

Do you have excellent 2nd line support experience? A growing business, based in Leicestershire, is looking for an IT Support Engineer to ensure the provision of IT across all the company’s sites – 2 in the UK and 1 in the United States. The position is available on a hybrid working basis - 2 days in the office and 3 days at home.

As an IT Support Engineer you’ll provide 1st and 2nd Line Support and be required to analyse business requirements, design platforms / services, deliver specifications, implement those services/platforms and provide training to ensure that new and existing business requirements are met to a high specification. To succeed in this role of IT Support Engineer you’ll need to have experience of a similar complex support role – you'll need to have knowledge of at least the majority of the key skills below:
In depth knowledge of Microsoft Server and Client Operating Systems
Active Directory and associated technologies – Group Policy, DNS, FSMO roles etc.
Network Infrastructure and related protocols, Routing, VPN, DHCP, WAP, etc
Physical Infrastructure, Servers, SAN’s, Firewalls, Switching etc
Cloud Technologies and supporting infrastructure including conditional access – Ideally Office 365 and Azure
As an IT Support Engineer within this innovative business you’ll receive a salary of up to £40,000 dependent on experience and private health care. In addition, there’s other non-tangible benefits such as commitment to your development, both in terms of your skills and career progression.