Remote 2nd Line Engineer

4 weeks ago


Salisbury Wiltshire, United Kingdom Sopra Steria Group Full time

Are you a service engineer looking for a new role?
We can offer great career progression opportunities and benefits which you can flex to meet your needs and training and development opportunities.
First-line and Second-line software and hardware support (PC’s, laptops, peripherals, printers)
Install, configure and maintain network printers
Installing and supporting remote access connections
Installation of encryption software and carrying out the challenge / response process as required
Alignment to processes for collection, asserting, cleansing and disposal of redundant hardware assets
Conform to all secure media handling processes and policies
Maintain and update asset holdings within the relevant configuration databases
Windows 7,10 and Microsoft applications, Office 2013/2016, SharePoint 2019, Outlook 2013/2016.
Good understanding of LAN/WAN technologies, systems management and monitoring tools.
ITIL4 Foundation
Employment Type: Full-time Permanent
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements.



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