2nd Line Engineer

2 weeks ago

Salisbury, United Kingdom Sopra Steria Limited Full time
2nd Line Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
If you have 1st Line experience and are stuck waiting for an opportunity to move on, then come here We will appreciate you.
We can offer great career progression opportunities and benefits which you can flex to meet your needs and training and development opportunities.
Office based in Salisbury
You do need to be eligible for SC and DV Clearance.
What you'll be doing:
First-line and Second-line software and hardware support (PCs, laptops, peripherals, printers)
Build, configure and troubleshoot desktop and laptop systems
Incident requests, internal works orders and other queries assigned via the Service Management tool
Resolve daily issues
Install, configure and maintain network printers
Installing and supporting remote access connections
Installation of encryption software
Alignment to processes for collection, asserting, cleansing and disposal of redundant hardware assets
What youll bring:
Windows 7,10 and Microsoft applications, Office 2013/2016, SharePoint 2019, Outlook 2013/2016
Understanding of Thin Client environments
Knowledge of Citrix and VMWare
LAN/WAN technologies, systems management and monitoring tools
Experience in a customer environment
It would be great if you had:
DV clearance
Knowledge of Sys Track
ITIL4 Foundation
If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you
Employment Type: Full-time Permanent
Location:Salisbury (on-site)
Security Clearance Level: Eligible for SC and DV Clearance
Internal Recruiter:Jane
Salary: £32,000
Benefits:25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund
Loved reading about this job and want to know more about us?
Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets.

TPBN1_UKTJ

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