Manager-Account Manager

2 weeks ago


England, United Kingdom Stored Value Solutions (SVS) Full time

Stored Value Solutions (SVS), a subsidiary of FLEETCOR Technologies, Inc., is a world leader in gift cards whose mission is to increase the value and impact of our client’s gift card programs. Our continued investment in people, technology, operations, and new products directly benefits our clients by delivering the latest technology, the highest level of service, and the most effective ways to engage and delight consumers across multiple channels.

We never stop trying to find ways to make stored value more attractive, more fun, more engaging, easier to buy, easier to use, more rewarding to give, and more iron-clad when it comes to preventing fraud. Our Technology, Our Analytics, Our Fraud Prevention Solutions, and – most importantly – Our People.

The Account Manager is the primary client services contact responsible for relationship building, client retention, client satisfaction and accelerating client revenue growth. Account Managers are expected to drive and influence the up-selling strategies within the assigned account, driving territory revenue to exceed sales goals. Passionate about delivering high client satisfaction, develop close relationship based on mutual trust and respect, understanding needs of our client and delivering SVS services to meet those needs in a commercially focused environment.

Development and execution of a client service delivery strategy for assigned client around needs, contract specifications and cost components.

Understand and manage contract expiration and prepare and present SVS solutions in advance to retain relationships. Monitor and manage the terms and conditions of a client contract, including timely resolution of outstanding invoices.
Conduct regularly scheduled calls, presentations and on-site client visits to review business performance including training and education. Previous experience within retail or a retail associated business, payments and gift cards is highly desirable, in addition to previous account management experience being necessary.
minimum of two years Account Management experience; Stored Value and Gift Card Market experience an advantage but not essential.


This is a home-office based position.
International travel may be required; must possess a valid passport and driver’s license.



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