Bookings Administrator CAMBRIDGE, CAMBRIDGESHIRE, United Kingdom Posted on 03/25/2024 Be the Fi[...]

2 weeks ago


Cambridge Cambridgeshire, United Kingdom Spire Healthcare Full time

Bookings Administrator | Administration, Customer Service | Full Time (37.5hrs p/week) | Permanent Contract | £11.45 p/hour | Impington, Cambridge | Free Parking | Excellent Benefits

Spire Cambridge Lea Hospital are recruiting for a Bookings Administrator to join their established team on a permanent contract, working 37.5 hours p/week. The successful candidate will work in the Inpatient Bookings office of the hospital and carry out duties and tasks to ensure a smooth and efficient patient journey for all patients. This is a great opportunity for someone who comes with previous administrative experience and dealing with customers. 

Duties & Responsibilities: 

  • Receive all inpatient bookings from consultants and/or their secretaries and register them onto HMS / SAP
  • Process pre-assessment bookings in line with current processes, working closely with nurses and anaesthetists to ensure a complete and comprehensive assessment is carried out for each patient.
  • Enter and process inpatient/daycase bookings into SAP and ensure correspondence of admission information is received
  • Liaise with NHS Trusts to assist local and national contract requirements to address waiting lists.
  • Monitor dates of appointments according to requirements of the contract 
  • Maintain Excel spreadsheets in order to document the pathway of patients transferred from other healthcare providers. Coordinate transfer of this information for providers when they request this information. 
  • To set up theatre sessions working in close liaison with consultants and theatres
  • Confirm details of admission and send appointment letters
  • Liaise with insurance companies for pre-authorisation and pre-verify
  • Check the accuracy of all inpatient booking forms against the theatre list 
  • Inform all relevant departments of special requests on booking forms
  • Communicate theatre sessions cancellations to all relevant departments
  • Create and maintain a database for monitoring and trend analysis of late bookings
  • Create and maintain a database for monitoring and trend analysis of theatre sessions cancellations
  • Co-ordinate and liaise with relevant departments the management of inpatient booking with


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