Online Training Co-ordinator

1 month ago


London, United Kingdom Corsearch C T Corp Full time

Do you get excited when hearing about trademarks and brand protection news? At Corsearch, there’s no pushing trademark solutions and brand protection from our thoughts. We’re thinking about coined trademarks in the car, a detailed design search over lunch, counterfeits while sitting with the in-laws, and anti-piracy while working out
We are a mission-led company, driven by a passion for making the world better and safer for our brand customers and their consumers. As a Brand Protection Client Coordinator, you will work in close cooperation with Client Managers, to deliver the highest possible quality to our clients, utilizing our advanced technology to support your work.
Together with various brand owners, you will be working towards a safe online environment in which the goal is to get rid of all IP infringements that take place around the world. Counterfeits are commonly sold by organized criminal networks that are often linked to terrorism and human trafficking, which means that you can have a positive global impact while working with colleagues who come from all over the world.
Support with overseeing the day-to-day management of clients’ accounts
Building and maintaining close relations with clients to achieve excellent customer satisfaction
Project analysis and monthly reporting
Coaching and training analysts to meet clients’ expectations
Collaborate with Client Managers to ensure highest quality of service
Must have the ability to work alone and collaboratively within a team environment.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Previous knowledge of Brand Protection or Intellectual Property is highly desirable
Necessary training, including trademark law theory and the use of proprietary systems, will be provided.
Above all you are humble, easy to work with, and have a strong belief in team success.
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