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Brand advisor
2 months ago
FRENCH SELECTION (FS)
French speaking Cycling Brand Advisor
Hybrid work 2 to 3 days a week in the office
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: Website:
A successful London business providing high quality leisure products and accessories to users all over the world.
Support customer's enquiries within brand values and expected KPIs
- Provide support through channels such as live chat, email, video chat and phone
- Manage financial transactions such as refunds and vouchers
- Attend weekly departmental meetings and factory training sessions when required
- Fluency in both French and English at business level
• Familiar with a customer service platform such as Salesforce
• Able to work remotely and in the office when required
• Interest in cycling, outdoors activities or other sports.