Office Advisor

4 weeks ago

Bangor Gwynedd, United Kingdom Sykes Cottages Full time

Are you a natural at building rapport? or eager to try a new career within a leading name in holiday industry...
Menai Holiday Cottages, part of the Sykes Holiday Cottages family, have the exciting opportunity for an Owner Experience Executive to join our bustling Bangor team
In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our standout company benefits
5 hours per week / Monday to Saturday (with two days off in the week)
33 days annual leave including bank holidays
Plus an additional day off for your Birthday
Enhanced maternity and paternity policy
Employee discounts and benefits with your wellbeing at the centre
Opportunities for career progression, personal development and opportunities to be recognised
Comprehensive training and development programs to set you up for success
Numerous dedicated wellbeing initiatives and access to 24/7 mental health support
Responding to our Guests on a diverse range of issues, you will man multiple communication channels to ensure quick resolve between Guests and Owners, and ensuring the perfect holiday experience for all parties.
Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for our Owners, whilst contributing to creating unforgettable holiday experiences or our Customers
Whilst a driving licence is essential, we are seeking passionate problem solvers, team players and enthusiastic individuals with excellent communication skills to add to the fantastic culture of our team.
Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way
Computer literate, specifically in MS office.
Experience working in the travel & tourism, holiday letting or hospitality sector.
Previous experience working in a customer facing environment, both in person and on phones.
Strong MS excel skills.
Knowledge of the local area.

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