Information Technology Support Engineer

2 weeks ago


Watford Hertfordshire, United Kingdom Maxwell Bond® Full time

Role: Service Desk Engineer X2
Location: Watford / Hybrid
Maxwell Bond is working with a fast-growing and reputable MSP who are looking to add X2 Service Desk Engineers to join their team on a permanent basis.
Reporting into the Service Desk Manager, your day-to-day role as the Service Desk Engineer will involve various hardware and software configurations, resolving customer requirements, and when necessary, escalating any issues to the 3rd Line team.
If you are someone who is tech-savvy, career motivated and wants to have the chance to grow and develop as an IT professional then this is the role for you
Certifications & Training
**Career Progression Opportunities + Personal Development
**23 Days Holiday (Birthday Off)
**Flexible / Hybrid Working
**Great Culture + Office Environment
**Pension Scheme
4+ years IT experience + MSP experience (highly desireable)
**2+ years minimum experience specialising in 2nd Line Support
**Windows OS/7/8/10, Windows Server
**Office 365, Exchange, Mimecast
**Group Policy
**MDM – Intune, JAMF
**Virtual Machines – VMWare
**Networking – DHCP/DNS, LAN/WAN, TCP/IP, Switches/Routers



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