A few days ago 1483796 Product Manager

4 weeks ago

London, United Kingdom Hamilton Barnes Associates Limited Full time

Hamilton Barnes is representing a leading British multinational retailer company who are looking to hire a Product Manager to help drive the introduction of a new contact centre platform.

Join our clients team as a Product Manager/Owner for a 6-month contract with a leading UK retailer based in London. This role requires a strategic thinker with a strong background in retail and extensive experience as a product owner/manager. The ideal candidate will collaborate closely with business stakeholders, define product roadmaps, and drive process improvements to enhance business outcomes.

If you are interested in this opportunity and want to find out more, get in touch and apply today

Responsibilities:

  • Collaborate with business stakeholders to understand current business processes and outcomes, ensuring a comprehensive understanding of business needs and objectives.
  • Liaise with customers to define short and long-term product roadmaps for the program.
  • Conduct thorough business process analysis to identify opportunities for improvement and efficiency gains.
  • Work with third-party partners to ensure that all platform designs align with desired contact center outcomes.
  • Develop detailed business and functional documentation, including process flows, colleague journey maps, and functional designs.

Skills/Must have:

  • 5 years+ experience as a product owner/manager.
  • Retail experience is a must.
  • Nice to have Agile/DevOps knowledge.

Salary:

  • £425 per day
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