Product Manager
1 month ago
The role:
You will have an impact from day one as sole Product Manager, collaborating closely with our founder and senior leadership to help set the overall product strategy and direction.
You will have the opportunity to help shape an industry leading product that predicts revenue growth using data science/ ML & AI to identify organisations highest value customers and how to retain and maximise revenue. You will be in an incredibly fast paced area of the business, with close collaboration with both the technical and customer sides of the business.
Working directly with the Founder and VP of Operations, you’ll be a key player in driving the product lifecycle from discovery to delivery, iterating at speed.
- Product Operations: Managing the product dev lifecycle, working closely with our engineering & data, customer teams and our UI/UX designer
- Requirement Definition: Defining product requirements and acceptance criteria based on input from the team, research on the CS market, and customer discovery (both current customers and prospects) through continuous feedback and communication
- Roadmap Planning: Creating and maintaining a product roadmap that outlines the timeline for feature releases and major updates, prioritising the features that will deliver the greatest value to our customers
- Collaboration: Work closely with all teams in Hook to ensure alignment and successful execution of the product strategy and understanding of the product as we scale
- Performance Tracking: Help us to start tracking key product metrics to assess performance, identify areas for improvement, and make data-driven decisions for better user engagement
Who we are looking for:
- 5+ previous yrs experience as a Technical Product Manager within a B2B SaaS startup environment (preferably at early stage, owning the product yourself)
- A strong technical background e.g. a CompSci or data science degree or experience with a technical product and working closely with data / engineering teams. You should be comfortable discussing product architecture and the relevant limitations and/or opportunities that exist
- Data Driven - you look to data for the answers and are comfortable diving into datasets using data visualisation tools (such as Tableau)
- Customer first - You are passionate about designing and building brilliant user experiences that get the job done. You have the ability to balance business and customer needs and will prioritise this above all else
- Entrepreneurial - You are self-motivated, proactive and collaborative. You have a high tolerance for ambiguity, ability to perform under pressure to meet deadlines and willingness to take risks.
- Scrappy - we're an early stage startup, you are able to adapt quickly and get into the details of a project to deliver a product feature from start to finish.
- Excellent communicator- you love speaking with customers and prospects and are passionate about building the best possible experience
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