Account Support Executive
3 weeks ago
Working in close collaboration with the Enterprise Sales Team and reporting to the Account Support Supervisor, this role is a Mon- Fri office based Account Manager role supporting field based Managers. The ASE is responsible for working with them to manage their customer renewals, new application follow ups, new lead generation and additional Risk calls. In addition you will manage a portfolio of customers to maximise dealer engagement, utilisation and revenue opportunities. This is a hybrid role working from home and our Chester based office. Objectives for Role: ·To be accountable for designated dealer accounts to maximise dealer engagement, utilisation and revenue opportunities. Undertake regular outbound calling to existing dealer accounts to drive utilisation and revenue growth.
Call new business leads to generate additional sales opportunities for the field team.
Offer the highest levels of Customer Service at all times to maintain great relationships and maximise on sales opportunities.
To collaborate effectively with field based Account Managers to ensure that new applications, increases and renewals go live as efficiently as possible.
Show great Initiative to take ownership of resolving queries first time where possible, taking appropriate course of action and prioritising workload to meet deadlines.
Working closely as a team to ensure all tasks are completed and all team members feel supported. Skills, Knowledge and Experience: Previous sales experience
Excellent communication skills and ability to manage stakeholder relationships.
Great Initiative to take ownership of resolving queries first time where possible, taking appropriate course of action and prioritising workload to meet deadlines.
Knowledge of the automotive/finance industry is an advantage but not essential. STRICTLY NO AGENCIES PLEASE We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL. We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's. #INDAR Cox Automotive is the world’s largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers, fleets, and retailers.
Our businesses are organised around our customers’ core needs across vehicle
solutions, mobility, remarketing, funding, and retail.
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Account Support Executive
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