Infrastructure Support Engineer

3 weeks ago

Edinburgh, United Kingdom Global Technology Solutions Ltd Full time

Infrastructure Support Engineer III - Red Hat Linux enterprise support
Contract length: Day rate: £340 inside ir35 through umbrella
We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.
The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging
* Excellent knowledge of Red Hat Network Satellite for system management and performance reporting
* Provide support for L2 and L3 Operational activities & troubleshooting
* Represent the 3rd line team from a Linux perspective in customer meetings
* Red Hat Certified Engineer or other Red Hat/Linux related certification
* To manage a range of Linux technology's RHLE, RHNS, kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site
* Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity
* In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application.

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