Senior Consultant

4 weeks ago

Solihull West Midlands, United Kingdom DocuSign, Inc. Full time

With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Onboarding Consulting Program provides onboarding, enablement, and basic consultative guidance to support the customers' rapid deployment of Docusign and modernization of their system of agreement. The high-visibility program is chartered with supporting the customers from contract signing to successful usage of Docusign. The Onboarding Consulting Manager is responsible for executing against the strategy established by the Global Onboarding Consulting leader. Manage the team performance against KPI’s and individual contributor goals
~ Create a performance-based culture, nurture an encouraging and collaborative work environment, driving results Cultivate a strong customer first focus Track and measure results and reports out to higher leadership on success and opportunities Support the direction of the business Collaborate with Onboarding Consulting leadership and the key cross-functional business to help drive new programs and improvements in the business Coordinate the resource and project planning for the team Ensure their team is delivering an outstanding service delivery that meet/exceed customer expectations Drive process improvement initiatives to adapt to changing business needs Manage internal and customer escalations with the assistance of senior team members


Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

3+ years of Management experience in customer success, account management, consultative sales or business consulting, preferably within a SaaS model
~ Experience in developing a team of individual contributors, mostly remote and within different locations
~ Fluency in written and verbal English
~ Salesforce and/or Tableau reporting and analytics experience

Proven record of leading and managing customer success / consulting teams in a SaaS company environment
Proven track record of building successful team cultures
Strong change management experience, leading a team through constant change
German, Dutch or Spanish as a second language are not required but will be an advantage

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.

  • Senior Remote Consultant

    1 month ago

    Solihull, West Midlands, United Kingdom Elenjical Solutions Full time

    Elenjical solutions, a capital markets and investment banking technology consulting firm based in Johannesburg with a presence in EMEA, is looking for a front office and risk consultant. The role entails Front office system configuration and Support Instrument pricing and validation Requirements Gathering – ability to extract and understand client...

  • Murex consultant

    1 month ago

    Solihull, West Midlands, United Kingdom Elenjical Solutions Full time

    Elenjical solutions, a capital markets and investment banking technology consulting firm based in Johannesburg with a presence in EMEA, is looking for a front office and risk consultant. The role entails Front office system configuration and Support Instrument pricing and validation Requirements Gathering – ability to extract and understand client...

  • Asap consultant

    3 weeks ago

    Solihull, West Midlands, United Kingdom Conspicuous Full time

    Dynamics Recruitment | D365 | AX | NAV | CRM | Power Platform | You will design & build Dynamics D365CE CRM & PP Solutions for clients at one of Ireland’s leading IT Software companies who have significant, ongoing investment, into their business. They can offer an excellent opportunity, for career advancement, for an experienced D365CE Consultant. ...

  • Consultant (Remote)

    4 weeks ago

    Solihull, West Midlands, United Kingdom OptaHaul Full time

    CEO & Founder @ OptaHaul | Milk Haulage Optimisation Software OptaHaul is the market leader in farm to plant milk transport optimisation software. Its modern cloud platform assists dairy companies worldwide to transform their transport operations and reduce vehicle GHG emissions. Headquartered in Ireland with offices in Budapest, OptaHaul is committed to...

  • Senior Consultant

    3 weeks ago

    Solihull, West Midlands, United Kingdom Circyl Full time €55,000 - €70,000

    Here at Circyl, building business-focused solutions is part of our DNA and something our team has delivered across a range of industries since 2017. We believe that our customers should be more informed, enabling them to make better decisions to drive better outcomes by joining up their data, making information easier to find and capture on the device of...

  • Senior Consultant

    2 weeks ago

    Solihull, West Midlands, United Kingdom Circyl Full time €55,000 - €70,000

    Here at Circyl, building business-focused solutions is part of our DNA and something our team has delivered across a range of industries since 2017. We believe that our customers should be more informed, enabling them to make better decisions to drive better outcomes by joining up their data, making information easier to find and capture on the device of...

  • Senior Consultant

    2 weeks ago

    Solihull, West Midlands, United Kingdom Circyl Full time €55,000 - €70,000

    Here at Circyl, building business-focused solutions is part of our DNA and something our team has delivered across a range of industries since 2017. We believe that our customers should be more informed, enabling them to make better decisions to drive better outcomes by joining up their data, making information easier to find and capture on the device of...

  • Senior Consultant

    2 weeks ago

    Solihull, West Midlands, United Kingdom Circyl Full time €55,000 - €70,000

    Here at Circyl, building business-focused solutions is part of our DNA and something our team has delivered across a range of industries since 2017. We believe that our customers should be more informed, enabling them to make better decisions to drive better outcomes by joining up their data, making information easier to find and capture on the device of...

  • Experienced Relocation Consultant

    1 month ago

    Solihull, West Midlands, United Kingdom Overseas Lifestyle Services Full time

    Company Overview Lifestyle Services is a visas and relocation service provider that specializes in arranging Spanish visas and residency for individuals from the UK who want to relocate to Spain. From planning the move, finding a property, obtaining visas, getting set up in Spain to legal services and financial and tax planning, we provide comprehensive...

  • Client Services Consultant/senior Consultant

    1 month ago

    Solihull, West Midlands, United Kingdom Company: Full time

    Find jobs in the automotive retail industry Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to excel? We're on the hunt for a dynamic Service Consultant to join our bustling team in Solihull, Birmingham.This is not your usual service consultant position, we expect the best and pay according to performance...

  • Relocation Consultant

    1 month ago

    Solihull, West Midlands, United Kingdom Overseas Lifestyle Services Full time

    Company Overview Lifestyle Services is a visas and relocation service provider that specializes in arranging Spanish visas and residency for individuals from the UK who want to relocate to Spain. Our experienced and friendly team, assist many happy customers in making their dream of moving to Spain a reality. From planning the move, finding a property,...

  • Senior Consultant

    3 weeks ago

    Solihull, West Midlands, United Kingdom Circyl Full time €55,000 - €70,000

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Here at Circyl, building business-focused solutions is part of our DNA and something our team has delivered across a range of industries since 2017. We believe that our customers should be more informed, enabling them to make better decisions to drive...

  • Senior Consultant

    2 weeks ago

    Solihull, West Midlands, United Kingdom Circyl Full time €55,000 - €70,000

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Here at Circyl, building business-focused solutions is part of our DNA and something our team has delivered across a range of industries since 2017. We believe that our customers should be more informed, enabling them to make better decisions to drive...

  • Senior Consultant

    2 weeks ago

    Solihull, West Midlands, United Kingdom Circyl Full time €55,000 - €70,000

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Here at Circyl, building business-focused solutions is part of our DNA and something our team has delivered across a range of industries since 2017. We believe that our customers should be more informed, enabling them to make better decisions to drive...

  • Senior Consultant

    2 weeks ago

    Solihull, West Midlands, United Kingdom Circyl Full time €55,000 - €70,000

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Here at Circyl, building business-focused solutions is part of our DNA and something our team has delivered across a range of industries since 2017. We believe that our customers should be more informed, enabling them to make better decisions to drive...

  • Promotions Consultant

    2 months ago

    Solihull, West Midlands, United Kingdom CPW Full time

    Acoustic Consultant We have an exciting opportunity for an Acoustic Consultant to join us at CPW, to support the evolution of the Acoustics Team. The successful candidate will be part of next phase of the company’s growth, joining a forward thinking, dynamic Acoustic Team whose core values are centered on staff, clients and quality. With over 370 staff...

  • Promotions Consultant

    2 months ago

    Solihull, West Midlands, United Kingdom CPW Full time

    Acoustic Consultant We have an exciting opportunity for an Acoustic Consultant to join us at CPW, to support the evolution of the Acoustics Team. The successful candidate will be part of next phase of the company’s growth, joining a forward thinking, dynamic Acoustic Team whose core values are centered on staff, clients and quality. With over 370 staff...

  • Promotions Consultant

    2 weeks ago

    Solihull, West Midlands, United Kingdom CPW Full time

    Acoustic Consultant We have an exciting opportunity for an Acoustic Consultant to join us at CPW, to support the evolution of the Acoustics Team. The successful candidate will be part of next phase of the company’s growth, joining a forward thinking, dynamic Acoustic Team whose core values are centered on staff, clients and quality. With over 370 staff...

  • Promotions Consultant

    2 weeks ago

    Solihull, West Midlands, United Kingdom CPW Full time

    Acoustic Consultant We have an exciting opportunity for an Acoustic Consultant to join us at CPW, to support the evolution of the Acoustics Team. The successful candidate will be part of next phase of the company’s growth, joining a forward thinking, dynamic Acoustic Team whose core values are centered on staff, clients and quality. With over 370 staff...

  • Promotions Consultant

    4 weeks ago

    Solihull, West Midlands, United Kingdom CPW Full time

    We have an exciting opportunity for an Acoustic Consultant to join us at CPW, to support the evolution of the Acoustics Team. The successful candidate will be part of next phase of the company’s growth, joining a forward thinking, dynamic Acoustic Team whose core values are centered on staff, clients and quality. With over 370 staff across 11 office...