1st and 2nd Line Support Analyst

2 weeks ago


England, United Kingdom Prince Talent & Resourcing | B Corp™ Full time

Our clients energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a low carbon economy. Each of our clients projects deliver critical power and services to the National Grid as well as industrial and commercial customers. Our clients expertise, technology and flexibility are key to the UK achieving its ambitious net zero targets.
Our client are the UK’s largest owner/operator of flexible power plants with 900MW in operation and over 1GW in early pipeline. What you’ll be doing as IT Support Analyst:
Maintain an asset registry and manage user device lifecycle
Provide support for a wide range of Microsoft applications, software & hardware
Maintaining governance standards across all IT service management processes
Identify repeat issues or service risks
Competitive salary dependent on experience
~ Discretionary performance-based bonus
~25 days’ annual leave plus bank holidays
~ Contributory Pension Scheme
~ Life Insurance
~ SimplyHealth health cashback plan
~24/7 Private GP access
~ Training and Development
~ Salary sacrifice EV scheme
~ Discounts on Lightwave RF smart home products
~ Dog-friendly office



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