Client Account Executive

3 weeks ago


Oxford Oxfordshire, United Kingdom DEMO Full time

The overall role of the Client Account Executive is to deliver profitable long-term sales across companies target markets and clients in the assigned territory and to ensure that she/he and the company meet and exceed revenue targets. The Client Account Executive will report to the Senior Vice President Sales, Europe.

The Responsibilities

  • You will identify, lead and manage business/sales opportunities requiring a consultative approach to selling.
  • Meet or exceed annual sales target; consistently perform according to weekly forecast/pipeline reports.
  • Cold calling/ Canvassing/New business drivers
  • Develop & execute lead generation campaigns.
  • Identify, qualify, pitch, negotiate & close opportunities for a variety of solution areas.
  • Negotiate commercially sound contracts of varying value and composition.
  • Drive collaboration with technical implementation and sourcing services delivery teams to ensure program execution and to manage client service issues, actions and escalations.
  • Provide proactive planning and active management oversight for account management excellence and high client satisfaction across your clients.
  • Ability to manage client escalations and resolve issues with the support of senior management or technical staff.
  • Knowledge and ability to negotiate contracts not only commercially but in consideration and understanding of basic legal aspects.
  • Demonstration of ability to build account plans in both high strategic level as well as tacit Solutionstical aspects needed to manage the account penetration and growth targets.
  • Active participation in the client governance processes.
  • Interfacing with multiple levels of client management, ability to adapt according to the management level at account.
  • Leading renewal efforts for existing, long-term client service agreements, ensuring profitability of accounts.

Experience and Skills Required:

  • An understanding of Supply Chain and/or Procurement processes (including Sourcing) in manufacturing industries, preferably Process (e.g., Chemicals) and/or Tire Industries
  • Demonstrable a successful track record of selling complex B2B IT Solution, preferably Supply Chain Management and/or e-commerce Solutions (minimum of 4 years solutions sales experience with a proven record of achievement)
  • Experience of selling cloud-based IT solutions (SaaS model) to global corporate accounts in the manufacturing industry (chemical industry experience is a plus)
  • Demonstrable track record of overachievement and growth
  • Able to operate at all levels within your customers, taking a business solution as opposed to product-based approach.
  • Excellent business development, sales, customer relationship and account management skills
  • First class communication and presentation skills
  • Fluent in English and/or German, additional languages would be valued.
  • Technical skills or experience in B2B selling/process may be an advantage.
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