Service Desk Manager

2 weeks ago


Manchester, United Kingdom Michael Page Property & Construction Full time

To support and assist with all Helpdesk operations and provide comprehensive administrative support to the team.
Our client is a global leader in commercial real estate services and investments.
Maintain client communication via email, calls and other channels
- Compile helpdesk reports on volume, resolution time, client satisfaction and other key metrics
- Ensure RAMS and competencies are received from contractors
- 1 to 2 years experience of a Facilities of helpdesk environment is ideal
- Good Administrative and computer skills
- Excellent telephone manner
- Experience of Purchase order management
- Good Excel skills
Fantastic career growth
- Huge learning opportunity
- £Note: must be commutable to the Salford area and be on site 5 days per week, standard office hours.


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