Housing Compliants Admin Support Officer

3 weeks ago


London, United Kingdom Adecco Full time


Client

Local Authority in Ealing

Job Title

Housing Compliants Admin Support Officer

Pay Rate

18.04 an hour PAYE

Hours

35 hours Mon to Fri (09:00:AM - 05:00:PM)

Duration

3 Month Contract

Location

This will be a hybrid role working 2-3 days in the office(Perceval House,Ealing).

Description

Your primary duties are to:
Acknowledge and respond to customer complaints within the agreed service level agreements
Investigate and resolve customer complaints promptly and proactively, ensuring the written response addresses all of the issues raised
Communicate with customers over the phone, email and our customer portal
Liaise with key stakeholders to progress the customer complaints
If appropriate, calculate redress and compensation in line with the enact policies
Maintain databases and spreadsheets

Candidates with letter writing experience and working knowledge of the repairs modules in Open Housing Management System (OHMS) will be at a distinct advantage.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

#J-18808-Ljbffr

  • London, United Kingdom Housing for Women Full time

    **Housing Support Assistant** Haringey and Brixton, London (with travel to other locations as required) **About Us** Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to...


  • London, United Kingdom Eden Brown Built Environment Full time

    A leading housing association is looking for a Housing Admin Assistant to work closely with customers, and their families/carers where appropriate, to develop person-centred care and support plans that address customer-assessed needs and develop risk management plans that allow positive risk-taking - Meet regularly with customers to support them in achieving...

  • Housing Officer

    4 weeks ago


    London, United Kingdom Housing Ltd Full time

    **We are a Privately owned property management company which specialises in the Social Housing sector. We are looking for an experienced Housing Officer to join our company.** * * * The main responsibilities will include; managing a portfolio of properties undertaking all housing management functions to include considering referrals, preparing tenancy...


  • London, United Kingdom Akton Recruitment Full time

    **Admin Support Officer** **Romford** **£16.50 Per Hour **I am working with a local authority who is looking for an experienced Admin support officer to join there high achieving repairs and Voids team. Main Purpose of the Job/Key Objectives: To provide effective and responsive administrative support for allocated operational activity in a robust,...

  • Admin Support Officer

    1 month ago


    London, United Kingdom Akton Recruitment Full time

    **Admin Support Officer** **Islington** **£23/hr** **Start date: ASAP** AKTON Recruitment is working closely with the local authorities and we are looking for an Admin Support Officer in the Islington area. **Key responsibilities** 1. To reconcile agency timesheets. 2. To produce agency reports via our Time and Attendance system. 3. To extend agency staff...

  • Housing Apprentice

    1 day ago


    London, United Kingdom Eldon Housing Full time

    **Eldon Housing**: - We are an established provider of supported housing for older people in Croydon and are registered as a Charity under the Co-operative & Community Benefit Societies Act 2014. We have seven sheltered housing Schemes within the Borough and two in West Sussex._ - Our vision is to enhance lives by bringing people and communities together...

  • Admin Support Officer

    2 weeks ago


    London, United Kingdom AKTON Resourcing Ltd Full time

    Admin Support Officer Islington 23/hr Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for an Admin Support Officer in the Islington area. Key responsibilities 1. To reconcile agency timesheets. 2. To produce agency reports via our Time and Attendance system. 3. To extend agency staff placements. 4. To...

  • Admin Support Officer

    4 weeks ago


    North London, United Kingdom Colbern Limited Full time

    710426-4425-24112 NCD Admin Support Islington Contract £19.05 per hour Our client is looking for an experienced Admin Support Officer. - provide effective and efficient administrative and technical support within the Parking Service. DUTIES AND RESPONSIBILITIES 1. To assist the team to provide, maintain, implement, review and pro-actively improve the...


  • London, United Kingdom Akton Recruitment Full time

    Akton Recruitment has an opening for a Housing Support Officer Housing Solutions Support Officer - Triage Officer. To be the first point of contact for all new enquiries into the service and to conduct an initial assessment of the approaching household. To ascertain a household’s risk of homelessness at first point of contact. To provide early...


  • London, United Kingdom Reed Property & Construction Full time

    We are currently recruiting on behalf of a small housing provider in Gravesend Kent for a Compliance Data Officer temporary basis for an initial 3 months with the view to go permanent. It is essential you have excellent experience in using Excel including V lookups and pivot tables to be considered. **Duties include**: - You will be required to monitor...


  • London, United Kingdom Methodist Ministers Housing Society Full time

    Job description **Guiding older people on their life journeys from housing to health, and enhancing their wellbeing along the way - that’s the latest role here at London-based housing charity MMHS in our 75th anniversary year.** **We are delighted to announce this exciting new post for a Housing, Health and Wellbeing Officer. This strategic role will...

  • Housing Officer

    2 weeks ago


    Westminster, Greater London, United Kingdom Novax Recruitment Ltd Full time

    Housing Officer Westminster - Hybrid £22 per hour umbrella Contract (3 months with potential to extend) Manage a designated patch of properties, this may include Social Housing tenants, Council leaseholders, Community Supported residents and some out of borough properties. Deliver a friendly, effective, professional and high-quality service to all...

  • Admin Officer

    1 month ago


    London, United Kingdom Brook Street Full time

    We have an exciting opportunity for an Admin Officer to join one of our government-based clients on a 3 month contract. Pay rate - £13.19 per hour Hours - 37 hours per week Location - Willesden **Day to day duties will include**: " Contacting parties for debts. " Enforcement, family and civil departments " Ability to deal with difficult customers and...

  • Admin Officer

    1 month ago


    London, United Kingdom Brook Street Full time

    We have an exciting opportunity for an Admin Officer to join one of our government-based clients on a 4 month contract. Pay rate - £13.19 per hour Hours - 37 hours per week Location - Willesden Day to day duties will include: " Contacting parties for debts. " Enforcement, family and civil departments " Ability to deal with difficult customers and...


  • London, United Kingdom FOOTPRINTZ LTD Full time

    Waltham Forest Housing is looking for a committed and energetic team player to join our Place team as an interim Housing Coordinator. Housing Coordinators support in the day-to-day business of a busy and lively housing operations team, providing a comprehensive housing management service for tenants and leaseholders. As a crucial part of the team, you will...


  • London, United Kingdom kane recruitment Full time

    Experience of having worked in a fast paced, customer focused environment. Relevant legislative and or procedural knowledge for specialist area. Ability to work with minimum supervision, using problem solving skills and initiative to provide a customer focused service. - Excellent levels of literacy and numeracy. Ability to work flexibly, balancing...


  • London, United Kingdom Attic Recruitment Full time

    Lovely entry level role for keen bean to support this charming firm of chartered accountants. You will be front of house meeting and greeting in this junior office admin role. Some key responsibilities include date entry, chasing invoices and liaising with clients, adhoc projects, chasing clients and financial statements, copy typing, managing the phones,...


  • South London, United Kingdom City Borough Housing Limited Full time

    **Job Overview** City Borough Housing is seeking to appoint a Property Admin and Inspection Officer. You will be responsible for the administration and clerical duties required to ensure efficient service delivery to both landlords and tenants. The job will also include quarterly property inspections of the company’s property portfolio to ensure the...


  • London, United Kingdom Kane Recruitment Full time

    The Market Management Service was established to ensure that Enfield's private rented sector meets resident's needs. The aim of the Market Management is operationalised by the provision of range of PRS interventions and initiatives including emergency and temporary accommodation and PRS Housing Services, including procurement, allocation, and...

  • Admin Support Officer

    1 month ago


    North London, United Kingdom Colbern Limited Full time

    212949-5430-24109 NCD Admin Support Officer Islington Contract £19.05 per hour Our client is looking for an experienced Admin Support Officer. To provide effective and efficient administrative and technical support within the Environment Services. 1. To reconcile agency timesheets. 2. To produce agency reports via our Time and Attendance system. 3. To...