Program Coordinator
4 weeks ago
Programme Coordinator: Automotive, Supply Chain, Distribution, Operations, Sales, Process improvement.
This role is responsible for assisting account managers with project and programme management services as well as strong coordination/communication and process management skills.
The programme specialist acts as a bridge between sales and operations to ensure daily activities are managed in a timely and accurate way to ensure customer satisfaction and mitigate internal conflict. Duties may include processing bulk orders, managing distributions, managing inventory, , generating quotes, providing international shipping expertise, attending customer meetings, attending supply and demand planning meetings.
All functions are critical for driving growth, improving root cause/corrective action processes and operational excellence initiatives. A key responsibility will be to assist with global and strategic implementation of methodologies to support the development of a world-class operation. This role will require the individual to help lead and or to facilitate management of the programs initiatives assigned. Assist in monitoring (qualitatively and quantitatively) and reporting on performance of implemented activities.
Job Qualifications for Programme Coordinator /Operational Improvement Lead / Process Improvement Lead
- Strong supply chain/project management experience required.
- Strong Excel essential ( Pivot tables, look-ups, basic formulae)
- PowerPoint experience desirable
- Knowledge experience of Infor LN (ERP System) desirable
- Articulate and able to provide clear (written and spoken) communication, support, advice and reports to other employees, suppliers, customers and company contacts.
- 5 years relevant work experience ideally in automotive project management and/or supply chain/distribution related role across Business/Operations.
- Strong organisational skills
Key Competencies for Programme Coordinator / Operational Improvement Lead / Process improvement Lead
- Strong analytical and decision-making skills.
- Strong consultative, communication, and management skills required.
- Proven ability to work effectively with various departments and management – a good all-rounder.
- Ability to direct and handle multiple projects and tasks.
- Ability to learn and follow clear company processes, objectives and compliance/governance rules..
- Excellent organisational and administrative skills.
- Numerate
- Attention to detail and quality.
- Problem Solving
- Customer Focus
- Process Management/Process improvement/Operational Efficiency skills
- Understanding of root cause analysis, lean tools, procurement and supply chain management.
- Experience of Exportation to international customers desirable
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